Systems Analyst - One Person One Record

About the Opportunity

The IM / IT Systems Analyst (SA) / Business Analyst (BA), reports to an IM / IT Manager and will take direction from either the IM / IT Lead or Sr. Analyst. The IMIT SA / BA performs a variety of tasks, including but not limited to : creation, modification, and deactivation of user accounts in the Clinical Information System (CIS); monitor system performance and user access logs to identify and address potential security risks or inefficiencies; maintain detailed documentation of access provisioning processes, policies, and procedures; respond to and resolve access-related incidents and service requests in a timely manner.

The IM / IT SA / BA works with their team to collaborate with key clinical and business stakeholders throughout the province as the organization, in partnership with the province’s Internal Services Department and the Department of Health and Wellness, moves towards the rationalization of disparate systems and the OPOR strategy. The IM / IT SA / BA will be committed to a high standard of performance and will provide support across the organization to leverage IT applications aligned with NSH’s and its client’s strategic mission, vision and goals. The IM / IT SA / BA performs a variety of tasks, including but not limited to : evaluation of requests for change, data retrieval; troubleshooting and assisting with the resolution of application errors and other system issues; development of materials and the communication of system changes to end users; and, building and maintaining all system configuration items in line with best practice and appropriate stakeholder approvals.

About You

We would love to hear from you if you have the following :

• Degree or diploma in an Information Technology, Business Analysis or Health Related discipline. Consideration may be given to those with equivalent training and relevant experience.
• 1-3 years’ experience in application programming, systems analysis, business analysis or systems support an asset.
• Experience overseeing the administration of user accounts and access rights in clinical information systems through use of role-based access control policies and enforcement of a User Access Matrix.
• Experience working with Active Directory, including user and group management, Group Policy management, PowerShell scripting for automation, Azure Active Directory integration.
• Proficiency with data analysis tools such as Excel, Power Query, SQL an asset
• Experience and / or training with healthcare information systems and terminology an asset.
• Experience in a healthcare or clinical setting an asset.
• Certification in IT Infrastructure Library (ITIL), Project Management (PMP), and / or organizational change management an asset.
• Experience supporting clinical application systems and related services in a complex health care organizational environment considered an asset.
• Ability to troubleshoot and document issues, problems and implement resolution.
• Strong written and verbal communication, and interpersonal skills.
• Experience creating summary documentation based on evaluation and analysis an asset.
• Ability to collaborate with diverse stakeholders to document and solve issues.
• Organizational skills and a high level of accuracy and attention to detail.
• Ability to prioritize and meet deadlines.
• Ability to clearly communicate NSH vision, mission and values.

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

Compensation and Benefits

33.14 - $41.42 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.