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Host / Hostess

Host / Hostess

SSP GroupRichmond, British Columbia, CA
1 day ago
Salary
CA$19.34 hourly
Job type
  • Full-time
Job description

Job Description

  • 19.34  / hour (External) - $22.75  / hour (Internal)
  • Free Employee Parking
  • Comprehensive Benefits after one year
  • Employee Meal Plan

At SSP Canada, we operate several restaurants at the Vancouver International Airport, including Whistler Taphouse & Grill, Lift Bar and Grill, Urban Crave, Sal y Limon, El Chiquito and more. We take pride in delivering exceptional service and offering a diverse range of culinary experiences to our guests.

At SSP, our Host / Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts / Hostesses are experts at several things :

  • Making our guests feel at home from the moment they walk in
  • Having warm, friendly smiles
  • Respecting our customers
  • Ability to answer questions about our restaurant and the airport

    • If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!

    Here are some things you can expect as a Host / Hostess :

  • Greet all guests in a courteous and professional manner and escort them to their table
  • Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
  • Assist guests with children and special needs, as required
  • Present menus, answer questions and offer suggestions regarding food and service
  • Inform servers and management of special needs and / or potential problems with guests
  • Clear and reset counters or tables at conclusion of each course
  • Ensure complete guest satisfaction
  • Thank guests for their patronage upon exiting the restaurant

    • Skills and Requirements :

  • Making our guests feel at home from the moment they walk in
  • Having warm, friendly smiles
  • Minimum 6 months' experience working in retail or food service environment
  • High school diploma preferred
  • Verbal and written communication
  • Ability to read, speak, and understand the English language in order to communicate with guests and take orders
  • Experience in dealing with problems involving customer service
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
  • Food handlers permit as required by law

    • Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.