Unit Secretary - NICU, FTT (J1024-0574)

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care.

At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation.

North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community.

As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Unit Secretary, Neonatal Intensive Care Unit (NICU)

Your goal in this position is to perform administrative, secretarial and receptionist support for the Neonatal Intensive Care Unit (NICU), in a confidential, sensitive and professional manner.

You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment.

The position supports the hospital’s academic mandate by advancing care through teaching and learning and / or transforming care through research and innovation.

This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

On a practical level, you will

• Support and adhere to hospital policies and procedures
• Communicates with staff, patients, families, internal and external parties
• Accept, coordinate and triage telephone calls and inquiries and processes them in an appropriate and timely manner
• Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required on the unit
• Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager and / or delegate in a time sensitive manner
• Compiles and disseminates material / documents related to Program activity
• Maintains attendance / time reporting information and arrange appropriate relief including agencies
• Process computer provider order entries within scope of practice, notify appropriate staff and specific departments as required
• Support clinicians with system order entry functions such as : scheduling patient appointments and follow-up appointments
• Processes requisitions as required (blood work, CT, etc.), maintain documentation and follows up on outstanding information (e.

g., test results, follow up appointments)

• Maintains organization of admissions, discharges, outstanding orders and medication information, dismantles charts and enters information electronically as required
• Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required
• Manage unit supplies, services and repair needs.
• Manage the receiving and disposing of expressed breast milk through Timeless® Medical system

Qualifications

• Grade XII diploma
• A medical office assistant certificate or minimum one year comparable office experience with medical orientation
• 1 year working in a neonatal intensive care setting and / or pediatric setting in an acute care community hospital
• Accurate minimum typing speed of 45 w.p.m.
• Proficiency in Microsoft Office including; Word, Excel and PowerPoint
• Experience dealing with the public in a face paced environment
• Bilingualism in French / English an asset

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.

This is a Full-Time Temporary position with 8 hour shifts , days shifts in the Neonatal Intensive Care Unit (NICU) Unit We offer a highly competitive total compensation package which may include benefits, pension, vacation pay, or pay in lieu of benefits, when applicable.

If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

INDO