The Program Coordinator will join a team of professionals working in a fast paced team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.
Responsibilities :
- Assist Hiring managers Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to : interview scheduling onboarding worker assignment management time and expense management and off boarding
- Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction
- Maintain and update worker assignments to reflect appropriate changes.
- Provide constant communication to clients suppliers contingent workers and other partners via face to face meetings email and phone
- Conduct research and analysis to resolve clients or supplier inquiries as needed
- Provide program status reports to leadership as required
- Monitor performance against contract SLAs (i.e. pending end of assignments invoicing time and expense management and vendor compliance tracking)
- Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.
Qualifications :
Excellent analytical and problem solving skillsExcellent documentation and follow up skillsStrong determination to impact performanceTime Management selfmotivated and perseveranceExcellent customer service skillsExcellent verbal and written communication skills02 or more years of staffing and / or MSP experienceBachelors DegreeMS Office / Tools advanced skillsAdditional Information :
Location disclaimer : This position is open to North America locations outside of California Colorado New Jersey New York Washington and Maryland.
Benefits are subject to change and may be subject to specific elections plan or program terms. This role is eligible for the following :
Medical dental & visionHospital plans401(k) Retirement Plan Pretax and Roth posttax contributions availableLife Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)Company paid short and longterm disabilityHealth & Dependent Care Spending Accounts (HSA & DCFSA)Employee Assistance ProgramTuition AssistanceTime Off / Leave(PTO Allegis Group Paid Family Leave Parental LeaveAt AGS we recognize our people are our strength. We are an equal opportunity / affirmative action employer (M / F / Disability / Veterans) and consider all applications without regard to race gender sexual orientation gender identity age color religion national origin veteran status disability genetic information or any other status protected by applicable law. We value our people their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
Remote Work : Employment Type :
Fulltime
Key Skills
Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work
Vacancy : 1