Business Analyst

Position : Intermediate Business Analyst

Client : Financial Sector

Location : Hybrid – Toronto

Duration : 6 months

Language : English

Background :

Our financial sector clients require the services of Intermediate Business Analysts to support efforts to digitize and increase operational efficiency of sales and services processes while reducing cost and improving customer experience.

Requirements :

3+ years (minimum) of BA experience, defining and identifying requirements, creating wireframes, use cases and other documentation (in word, PDF, XML, Excel)

Financial Services experience, big bank preferred

Experience working across different stakeholder groups

Experience aligning stakeholder objectives and building consensus

Experience with large organization(s), including working across legal, compliance, privacy, fraud etc

Tasks and Responsibilities :

Conduct weekly Project Schedule Review & Integration with required Teams / Deliverables

Proactively identify gaps vs business needs

• Gather and document requirements and user stories;

Schedule, minute, document, and follow-up on action items from the required solution & release review workshops

Assess user needs via stakeholder interviews and broader engagement

Advise and facilitate definition of project deliverables and data fields, requirements, use case mapping and future state mockups

Collaborate with stakeholders across seniority levels and teams to understand status, map out a future state, and drive consensus

Play a key role in supporting requirement scoping, product configuration and implementation, process design, data migration, testing, roll-out and adoption of the platform

Lead the process of gathering feedback from UAT to deliver user-centered and innovative solutions and designs.

This is an independent consultant position for contract work with a Kyndryl client and is not a direct staff position with Kyndryl

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