Senior Manager, Service Delivery (Public Markets)
Victoria, BC
With over $250.4 billion of gross assets under management, British Columbia Investment Management Corporation (BCI) is one of the largest institutional investors in Canada.
Since its inception in 2000, BCI has grown significantly and is now regarded as one of the most influential financial institutions globally with a diverse and global mix of assets.
The organization has positioned itself as an active, in-house asset manager with sophisticated strategies operating within an increasingly complex investment environment.
The growth and evolution of the organization has led to a significant investment in technology infrastructure, applications, data, and innovation.
The organization has made significant strides in integrating enterprise tools and systems that will be in place for the next decade.
This foundation has improved stability and reduced critical system interruptions from 55 to zero, creating a robust platform for further innovation.
Building on this foundation, BCI is now ready to deliver on the next phase of its technology strategy :
The organization’s Service Delivery team is transitioning from an application-aligned to a client-aligned model to improve service delivery.
The Senior Manager (Head) of Service Delivery for the Public Markets group which includes servicing the Risk and Investment Strategy teams - will support this strategic reorganization by redefining roles, streamlining processes, and fostering a client-focused culture.
The aim is to ensure a smooth transition and effective team adaptation to the new structure. The new organizational design prioritizes tailored service delivery, focusing on fewer stakeholders and client groups for personalized, responsive service.
The ideal candidate will be a highly successful technology leader who has experience providing personalized and responsive service delivery to Public Market and / or Risk Management application portfolios.
The Senior Manager will need to understand the unique needs of portfolio managers, traders, and the Investment Strategy and Risk teams, building strong relationships and quickly addressing any issues.
Located in Victoria, this is a unique opportunity for a technology leader to help shape the future vision of a technology function in a global investment organization.
BCI offers a competitive total rewards package which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan and paid time off.
The annualized base salary range for this role based in Victoria is CAD $120,000-$150,000.
The base salary offered to the successful candidate will consider a wide array of factors including but not limited to the individual’s skill set, level of experience applicable to the role they are being offered and consideration to internal equity.
We pay our people competitively in the markets in which we compete for talent and with consideration to internal equity and job structure.
We aim for actual pay to be around the median of the market for target or expected levels of performance, and around the upper quartile of the market for excellent performance.
Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to, experience and expertise.
To explore this opportunity further, please click Apply.
We thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.
BAND 2 - Services Manager - Amended
In this role, you will oversee the organization of set-up and flow for events from staffing to execution, including the set-up of layout, and the presentation of Food and Beverage service, ensuring smooth operations and exceptional service delivery. Indigenous applicants can contact this service for...
Senior Manager, Mobility Tax, Global Employer Services
Are you looking for an opportunity to work with one of the world’s largest providers of Global Employer Services? Now you can!. Our Global Employer Services specialists advise small and large organizations with both global and domestic workforces on tax compliance and consulting matters related to C...
BAND 2 - Manager, Executive Operations
Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews. Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service:. The BC Public Service is...
Tax Senior Manager - Canadian Corporations (Financial Services)
RSM Canada is looking for a Tax Senior Manager to join the expanding Financial Services practice. As a Tax Senior Manager for RSM you will be responsible for the following job duties which are focused around three core concepts (Technical & Quality Expertise, People & Talent Management, and Client S...
MGR 15R - Assistant Store Manager, Cannabis Operations
The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. The revenue generated by the LDB helps fund essential public services like health ca...
Senior Practice Manager - Advanced Customer Support - NetSuite Services ACS Architect
Senior Practice Manager - Advanced Customer Support - NetSuite Services ACS Architect. They will work with other Managers in the Architect practice to ensure that service delivery is completed in a consistent manner across the Architect organization and contribute to the evolution of our methodology...
BAND 3 - Communications and Engagement Manager
Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews. As Communications and Engagement Manager, you'll play a pivotal role in developing a communications program that supports the Office of the Supe...
Senior Consultant - Governance, Risk and Compliance Services (Consumer Markets & Technology)
Governance, Risk and Compliance Services (GRCS). Support Managers in managing project timeline, quality, budget as well as client relationships. Assist in identifying opportunities to continuously improve project and solutions delivery. Industry experience in sectors such as: Consumer and Retail, In...
FO 24R - Senior Financial Analyst, Leases
Reporting to the Senior Manager, Capital and Project Accounting, the Senior Financial Analyst, Leases, manages LDB's lease accounting by providing advisory services in the development and monitoring of lease accounting framework. The Indigenous Applicant Advisory Service is available to applicants t...
Senior Manager - Governance, Risk & Compliance Services (Energy and Natural Resources)
We are looking for dynamic professionals to join our growing Governance, Risk and Compliance Services (GRCS) practice at a Senior Manager level. Our GRCS professionals provide a range of risk assurance and advisory services to organizations including internal audits, internal control advisory servic...