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Senior Air Export Agent

Senior Air Export Agent

ExpeditorsMississauga, Ontario, Canada
11 days ago
Salary
CA$46,000.00–CA$50,000.00 yearly
Job description
  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operating system.
  • Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
  • Use Workboard on daily basis.
  • Ensure timely delivery of freight to customers for Import shipments.
  • Ensure documents are timely sent to customer or broker for customs purposes.
  • Ensure accurate and timely client and vendors billing.
  • Interact with our customers in arranging their international shipments meeting customer service standards.
  • Contribute to maintain strong relationships with vendors (airlines trucking companies and others).
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customers policies / requirements.
  • Understand department process flow constantly looking for areas of improved efficiency.
  • Ensure all customers standard operating procedures are followed and updated in the SOP.
  • Meet KPI standards as per the companys procedures.
  • Overseas communications timely responses to emails and requests (internal and external)
  • Meets company standards of 52 hours training per year per employee.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • Additional Duties & Task
  • Support the onboarding of new colleagues with knowledge based training & guiding.
  • Support the local departments with advice on more complex procedures.
  • Support the Department Manager with the creation of work instructions if needed
  • Support as a department wide expertise on special requests

    • Qualifications :

    • Global logistics industry knowledge
    • 5 plus years of experience
    • Good computer skills (e.g. MS Excel MS Word)
    • Proactive strong organizational skills.
    • IATA / FIATA / DG Certification (preferred)
    • Fluent in English

      • Additional Information :

      Expeditors offers excellent benefits

    • Paid Vacation Holiday Sick Time
    • Health Plan : Medical Prescription Drug Dental and Vision
    • Life Insurance
    • RRSP Retirement Savings Plan
    • Employee Stock Purchase Plan
    • Training and Personnel Development Program

      • Annual compensation is from CAD 46000 to 50000.

      Remote Work : Employment Type :

      Fulltime

      Key Skills

      Athletics,Fitness,Facilities Management,Agriculture,Communication,Archicad

      Vacancy : 1