REQ21512 - Change Manager (CM) Level 3

Job Description Job Title : REQ21512 - Change Manager (CM) Level 3 Business Days : 240 days

• Closing Date / Time : February 20th, 2025, 10 : 30 AM EST Office Location : In Fredericton, Hybrid Contract Duration : Asap until 27-Feb-2026 end date (Possibility for extension and conversion to FT) Standard Hours per day : 7.25 hours work day

Note : Office space with current technology and access to necessary information will be provided in HSBC Place, Fredericton, NB for the duration of the engagement. The department is willing to consider a hybrid work environment with a mix of in office and remote work where the proponent will be on-site 50% of the time.

Deliverables The following Change Management deliverables will be the responsibility of the candidate. Specific deliverables include, but are not limited to :

Deliverable | Description

Change Management Plan | The purpose of the Change Management plan is to document the approach, key activities, and milestones that will prepare, equip, and support stakeholders in the transition from their current work processes to their new work processes in the New Brunswick Public Health Surveillance System (PHSS) environment.

Communication Plan and Supporting Communications to various Stakeholders | The Communication Plan will serve as a guide to the communication and sponsorship efforts throughout the duration of the project. It is a living and working document and is updated, as audience needs change. It explains how to convey the right message, from the right communicator, to the right audience, through the right channel, at the right time. It addresses the six basic elements of communications : communicator, message, communication channel, feedback mechanism, receiver / audience, and time frame. The development of specific communications to each stakeholder group will be referenced as part of the communication plan.

Stakeholder Engagement / Assessment | The development of a Stakeholder Engagement Framework will outline the models for engagement, key actions, approach to risk oversight. Guiding principals will be developed to guide the engagement approach to support both the project and operational context.

Training Strategy, Content, Workshop / Training Facilitation | The Training Strategy will identify training needs, establish development gaps (present and future), set organizational training objectives and create a training action plan. The development of the training content will support how each of the various stakeholders will interact with the digital solution and new business processes. Content will include the creation of training tools, guides, videos, and FAQs.Workshop / training facilitation will include the delivery of training to support changes in business processes, as well as end-user training related to the new digital solution in both office languages.

Support in the development of other project deliverables | The change manager will provide feedback and support in the development of other key deliverables in support of PHSS including a Governance model, Operational Framework, GAP analysis, etc. The individual will be required to sign a non-disclosure agreement and complete the Department’s Privacy Training prior to commencing the assignment.

Requirement Detail / Qualifications

General Duties :

Supervision :

Eligibility and Application Steps

If you are enthusiastic about this exciting opportunity, we kindly request you to provide the following documents via E-mail.

Without mandatory documents, we cannot submit a candidate.

Please only apply if you meet the qualifications mentioned above.

Qualification Bachelor Degree Job Related Sector(s) Change Manager  Experience