General Manager

DIN TAI FUNG RESTAURANTSJob Title : Assistant General ManagerLocation : 1132 Alberni St, Vancouver, BC V6E 1A5Compensation : $121,000-148,200 CADThe base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.Status : Full-TimeAbout Us : Din Tai Fung is a world-renowned Chinese restaurant specializing in Xiao Long Bao, or soup dumplings. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has been acclaimed for its quality, standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.We are proud to offer competitive wages, hands-on training, extended health benefits, referral programs, and the opportunity to work at a world-class restaurant. We provide strong internal growth opportunities. JOB PURPOSE : Assistant General Managers assist the General Managers in managing the restaurant on a day-to-day basis. Their focus is managing both the front of house and back of house operations, which consist of managing the brand, ensuring service and food meet the brand expectations, managing inventories, and controlling costs as it relates to product and labor to ensure budgets are met. Additionally, the Assistant General Manager is responsible for creating a workplace environment that fosters Din Tai Fung’s core values of Smile, Synergy, Modesty, Integrity, Learning and Excellence. JOB RESPONSIBILITIES : Sets a high standard of professionalism and excellence for all team membersCollaborates with Front of House and Back of House teams to ensure smooth operations by attending Daily Camera MeetingsDevelops and implements effective staffing plans with their recruiting partners while keeping the labor budget top of mindInspects all server sections and kitchen departments to ensure that they are ready for business, including cleanliness, organization of supplies, and readiness of staffEnsures that all opening and closing procedures are completed correctly and on time and that daily checklists are completed accuratelyMaintains a clean and sanitary restaurant and is clear of any debris / trash in and outside of the restaurantManages inventory effectively and minimizes waste and spoilage of all food products Maintains adequate stock of food, beverages, and supplies at all server stationsCommunicate effectively with guests and staff in a clear, concise, and respectful mannerDevelop and post staffing schedules within the established deadlineConducts job interviews and hire qualified staff to meet the needs of the restaurantAssists employees with completing all necessary onboarding and offboarding paperworkGuides and coaches employees to improve their performanceDelivers training programs for Back of House staff to ensure that all employees have the skills and knowledge they need to succeed in their roleManages costs and restaurant operations to achieve budgeted sales and profit goals by developing strategies to reduce costs and improve profitabilitySupervises the opening and closing procedures of the restaurant to ensure that they are completed efficiently and effectivelyReads, understands, follows, and enforces the Employee Handbook, Training Guide, and Specific Departmental Standard Operating Procedures Manual including POS operationsEnsures compliance with licensing and hygiene, health and safety legislationAble to work all stations (both Front of House and Back of House positions) as neededJOB REQUIREMENTS FOR ASSISTANT GENERAL MANAGER : Minimum 3 - 5 years of related management experience and / or training; or equivalent combination of education and experience in a full-service, moderate to high volume restaurantFoodSafe certified (within 1 week of employment)Certification of culinary training or apprenticeship (including Red Seal Certificate) is an assetFlexible Work Schedule Managers are required to work a minimum of 5 days per week and 10 hours per daySchedule may vary based on business demands.Proficient in using email, Google Workspace, and Microsoft OfficePositive and professional attitudeStrong communication and ability to work cohesively with all levels of management, all departments, and all co-workers in a teamAbility to stand for long periods of timeAbility to perform job functions with minimal supervision, attention to detail, and speed Note : This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.Working Schedule : Number of Days : Must be available for 5 shifts per weekWeekend Availability : RequiredShifts : Day Shift or Evening ShiftBenefits and Perks : Extended health benefitsDental, Vision, and Life Insurance RRSP coming soon Employee Assistance ProgramEmployee Meal Discounts Opportunities for growth; we love promoting within!How to ApplyAfter successful completion of an application, you will receive a thank you email confirming your submission. The recruiting team will review your application and follow up with you should your profile align with our hiring needs. Job offers will be conditional on successful completion of a background check, which may include a criminal record check. Recipients of a conditional job offer will be required to consent to such a background check. All background checks and criminal record checks will be conducted in strict accordance with applicable laws. Din Tai Fung will not discriminate on the basis of any ground protected in applicable employment legislation, including but not limited to, in British Columbia, criminal or summary conviction unrelated to the intended employment. Job offers will also be conditional on provision of satisfactory evidence of the recipient’s legal authority to work in Canada for Din Tai Fung.PrivacyDin Tai Fung complies with all applicable privacy laws. Applicant and employee personal information will be collected, retained, used, and disclosed strictly in compliance with the British Columbia Personal Information Protection Act. A copy of Din Tai Fung’s Privacy Policy applicable to employees and potential employees is available upon request.AccommodationDin Tai Fung complies with all applicable human rights laws and provides reasonable accommodations for applicants and employees as required. If you require an accommodation in the job application or interview process, please contact [email protected] : $121,000.00 - $148,200.00 per year