Salesforce Business Analyst (Remote - Canada)

Cloudlabs Technologies Private LimitedAB, Canada

7 days ago

Job type

Full-time

Part-time

Temporary

Remote

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Job description

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business. With offices in the US, Canada, Australia & India and with the team of 150+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write / follow us here :

Website : cloudlabsit.com

LinkedIn : CloudLabs Inc

Email : [email protected]

Job description :

Roles and Responsibilities

Lead Salesforce Discovery Workshops, collaborating with business stakeholders to gather and translate business requirements into scalable, configurable Salesforce solutions.
Design and implement configurable solutions using Salesforce Flows and other declarative configuration tools.
Develop and maintain comprehensive Salesforce solution documentation, including process flows, data models, and technical specifications.
Coordinate and manage data migrations, ensuring data integrity and seamless transition.
Partner with the design team to ensure that critical business processes are effectively addressed.
Advocate for CRM best practices, ensuring solutions align with business strategy and industry standards.
Define a requirements management strategy, including elicitation processes, documentation standards, and formats.
Guide backlog grooming, ensuring completeness, prioritization, and adherence to review and approval processes.
Monitor project scope to ensure alignment with the Statement of Work (SOW) and facilitate change control as needed.
Assist the Product Owner in prioritizing, defining value, and selecting scope for upcoming releases and sprints through structured backlog grooming.

Requirements and Skills

Extensive expertise in Salesforce, with demonstrated proficiency in Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.

Strong understanding of development tools and processes, aiding in the creation of use cases and solution designs.

Analytical problem solver with a deep knowledge of Salesforce declarative automation and ecosystem capabilities.

Excellent interpersonal, communication, and organizational skills, with the ability to engage both technical and non-technical stakeholders.

Ability to understand and translate client requirements from diverse industries into a clear, strategic roadmap.

Proficiency in Agile, Scrum, SAFe, DevOps methodologies, and tools such as Jira and Confluence.

Required Certifications : Salesforce CPQ and Sales Cloud.

Location : Cananda only (candidates from other countries shouldn't apply)

Job type : Remote