General Manager

Role Description

In this role, you will provide operational leadership across the entire organization. Your strategic and energetic leadership style will contribute to continuous improvement and optimization of productivity, and as a result, profitability. You will lean on your business and financial acumen to speak to the company's financial performance, periodically presenting results to the division’s senior leadership team. You will also lead by example, ensuring the highest safety standards are met.

By joining the team at Irving Equipment, you’ll play an integral leadership role within J.D. Irving, Limited, one of Atlantic Canada’s largest organizations. As the Assistant General Manager, you will have the ability to contribute to all strategic and operational decisions within an industry-leading organization. In return for your skills and expertise, our client offers opportunities for growth and an extremely competitive compensation and benefits package.

Your responsibilities will include :

• Maintain the highest standard for safety and ensure all employees embrace a safety-first culture;
• Lead daily operations, optimizing productivity and profitability for the company;
• Continually assess and benchmark operational processes with those of other product and service providers and leading organizations within and outside of the industry to promote the highest levels of service efficiency;
• Forecast, document and report Key Performance Indicators to measure the effectiveness of the operation and develop strategies to correct problem areas;
• Present period financial results to the leadership team of the associated division;
• Takes full responsibility for communicating business priorities to the team and stakeholders, driving standardization in alignment with broader organizational goals;
• Removes barriers and provides cover so the team can execute against goals, ensuring direct reports know what is expected of them, and how their work ties into the broader team direction;
• Understands and owns every aspect of the site’s performance. Sets targets, drives execution, and holds the team accountable both for individual and team results;
• Actively monitors customer service trends to make necessary improvements and coaches the team in continuously improving communication, processes, and relationships to elevate the experience.

Your Qualifications :

As the ideal candidate you are a strategic and operational leader who thinks in broad terms, sees issues from new perspectives, and demonstrates a unique ability to simplify the complex. You are a hands-on, dynamic leader with the ability to energize and inspire the team to take-action and achieve common goals.

Qualifications include :