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Concierge - Seasonal Bilingual Advisor (French)

Concierge - Seasonal Bilingual Advisor (French)

AritziaNew Westminster, British Columbia, Canada
1 day ago
Salary
CA$21.00 hourly
Job type
  • Temporary
Job description

Have an eye for style? We are hiring Bilingual (French / English ) Seasonal Advisors at our Concierge Centre in New Westminster , BC to start April / May 2025. Apply today - your lifelong career in fashion might launch here .

THE TEAM

The mission of the Concierge Division is to connect with and delight our clients.

THE OPPORTUNITY

Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre - hence the fancy name - Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day. Your lifelong career in fashion might just start here.

We're proud to offer industry leading wag es starting at $2 1 / hr. with unlimited growth potential at Aritzia.

You'll receive a world-class Concierge education , including a comprehensive onboarding program designed to set you up for success. As a top performer you will have the opportunity to join the team permanently or be invited back next season.

THE ROLE

As a Seasonal Bilingual Concierge Advisor , you will :

  • Deliver world-class client service across all channels including Live Chat, Phone , and Email
  • Sell clothes and earn client confidence through unparalleled styling expertise
  • Resolve client inquiries efficiently, ensuring the highest levels of satisfaction
  • Meet and exceed established performance targets

THE QUALIFICATIONS

The Seasonal Bilingual Concierge Advisor has :

  • The passion for providing world-class client service and building long lasting client relationships
  • An aspirational sense of individual style
  • The desire to thrive on a high-performance team
  • The commitment to learn and apply Aritzia's values and standards
  • The ability to communicate effectively in English (written and verbal) and French (written and verbal)
  • Native French-Canadian or French speaker preferred
  • Certifications in French language proficiency such as DALF / CEFRL C1 & C2 preferred
  • The aptitude for learning and navigating diverse technology systems

    • Re tail, contact centre, customer service or hospitality experience is considered an asset.

    THE LOGISTICS

    As a Seasonal Bilingual Concierge Advisor, you have :

  • The ability to commit to a fixed term contract beginning April / May through July / August 2025
  • The ability to work 30 hours per week for mandatory training in your first two weeks
  • Training is typically scheduled Monday to Friday from 8 : 00AM - 2 : 00PM or 2 : 30PM - 8 : 30PM PST
  • The ability to work shifts within our operating hours of 6AM - 9PM PST (including evenings and weekends)
  • No extended time off from April / May through July / August during our peak sales events

    • Actual hours scheduled each week will depend on your availability and business volumes.

    THE COMPENSATION

    The starting wa g e for this position is $ 21 / hr.

    Aritzia's Everyday Luxury compensation package goes beyond base compensation with endless growth and recognition opportunities through our pay-for-performance philosophy . Along with a spirational workspaces , elevated employee perks and experiences - we provide it all .

    THE PERKS

    Some of the industry-leading benefits you will receive working at Aritzia :

  • Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now.
  • A-OK Cafe - Our in-house cafe is like a private oasis where employees can enjoy a curated menu of snacks and beverages. You also get complimentary coffee. Treat yourself.
  • The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, it works out well.
  • Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24 / 7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial.
  • Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity and inspiration. They're also dog friendly. Woof.
  • Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.

    • ARITZIA

    Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

    Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.