Senior Business Process Consultant

Prodigy Education is a global leader in game-based learning and one of the fastest-growing EdTech companies in North America. Our mission is to help every student in the world love learning, motivating millions worldwide via fun, secure, and accessible curriculum-aligned gameplay experiences. Visit www.prodigygame.com to learn more.

The Site Reliability Engineering (SRE) team plays a crucial role in ensuring the stability, scalability, and performance of our infrastructure and services. By leveraging automation, monitoring, and best-in-class engineering practices, we ensure that our platform remains reliable and efficient for millions of users. We embrace a culture of continuous learning, collaboration, and a commitment to excellence in infrastructure and system reliability.

We’re seeking a Site Reliability Engineer to support the development, maintenance, and optimization of our systems and services. In this role, you will assist in infrastructure management, monitoring, and automation efforts. You will also participate in incident response, learning from senior engineers to improve Prodigy’s system reliability. This is a great opportunity to develop foundational SRE skills in a collaborative and supportive environment.

Your Impact

• Assist senior SREs in developing and implementing infrastructure solutions that align with Prodigy’s objectives.
• Perform routine maintenance and monitoring tasks, including patching, backups, and log analysis to ensure system stability.
• Follow established procedures for system configuration, deployment, and testing, while identifying opportunities for improvements.
• Contribute to knowledge sharing and documentation efforts, fostering team-wide collaboration and learning.
• Respond to alerts and incidents, assisting in troubleshooting and escalating to senior engineers as needed.
• Work alongside software development teams to enhance system reliability and resolve complex technical issues.
• Participate in training and development programs to build skills and knowledge relevant to the SRE role.

About You

Bonus Points

Core Technologies

This is an exciting opportunity to join a dynamic and collaborative team where your contributions will directly impact the reliability and efficiency of Prodigy’s platform. If you’re passionate about infrastructure, automation, and learning, we’d love to hear from you!

Join a mission-driven organization dedicated to helping every student in the world love learning! At Prodigy Education, your work positively impacts the lives of millions of students and teachers worldwide.

We understand that a thriving team is at the core of our success. So, on top of an inspirational mission and rewarding work, our Total Rewards Program reflects our commitment to your financial, physical, and mental well-being.

Come as you are. We believe the power of our collective potential will transform education. We are building towards a diverse, inclusive, and equitable workplace to empower and create access and opportunity for all. We welcome applications from people from all underrepresented groups, including (but not limited to) people of any gender, age, or religion, members of the LGBTQIA2+ community, BIPOC and other underrepresented races and nationalities, people with disabilities, veterans, and anyone who may contribute to the further diversification of Prodigy Education. If you feel like you don’t have all the qualifications for this position and are willing to use your initiative to learn the rest, we’d still love for you to apply!

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Prodigy Education will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify us at [emailprotected], and we will work with you to meet your needs.

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