Parks Canada Jasper AB Visitor Services Team Leader II

The Fairmont Jasper Park LodgeMunicipality of Jasper, AB, Canada

3 days ago

Salary

CA$69,062.00–CA$74,408.00 yearly

Job type

Full-time

Job description

Parks Canada Jasper, AB

69,062–$74,408 a year

Job details

Pay : $69,062–$74,408 a year
Location : Jasper, AB
Shift and schedule : Overtime, Weekends as needed, Holidays

Full job description

Parks Canada Jasper National Park of Canada (Alberta)

PM-02 - Visitor Services Team Leader II - Campgrounds, Gates, and Day Use Facilities

Anticipatory (Spring and Summer 2025) term and seasonal appointments of various durations.

Closing date : 4 March 2025 - 23 : 59, Pacific Time

Who can apply : Persons employed or residing in Jasper, Alberta and within a 900 kilometre radius of Jasper, Alberta, who have a legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada : Canadian citizenship, permanent resident status or work permit.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation : We will only accept on-line applications received via the jobs.gc.ca site.

Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential experience and abilities.

Duties

Plans, organizes, schedules, provides coaching / mentoring, and manages performance of up to 20 team members. Delivers visitor service operations to provide park visitors with opportunities to discover, appreciate, learn about and enjoy the place and its natural and / or cultural resources, and understand their significance to Canada.

Work environment

We are looking for candidates that can work in fast paced, varying and complex environments, problem solve under pressure, and lead a team to success! As a supervisor with Parks Canada you will make lasting relationships with co-workers, and foster memorable connections between visitors and our country’s natural and cultural heritage. Must be available to start work in Jasper in April 2025 and stay until late September / mid-October.

Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

Intent of the process

This process will be used to fill vacancies for the 2025 summer season in the Gates, Campgrounds, and Day Use Areas and Facilities functions in Jasper National Park.

Positions to be filled : 3

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications) :

A secondary school diploma or employer-approved alternatives.

EXPERIENCE

Experience in developing programs and in providing services to the public;

Experience in providing mentorship, coaching, leadership, feedback, and performance evaluations to employees;

Experience in giving instructions and delivering training.

KNOWLEDGE

Knowledge of Parks Canada’s mandate and corporate objectives, especially as they relate to visitor experience in national parks;

Knowledge of scheduling, training processes and practices to supervise staff;

Knowledge of work place health and safety programs.

ABILITIES

Initiative – Dealing with situations and issues proactively and persistently.

Managing Resources – Manages resources (time, financial, human, physical and information) to achieve planned goals; supporting your team members while balancing the needs of the agency.

Team Leadership – Assuming a leadership role in helping others achieve excellent results; managing through adversity.

PERSONAL SUITABILITY

Communicates effectively;

Takes responsibility;

Exercises sound judgment;

Demonstrates integrity.

Conditions of employment

Reliability Status security clearance - You are required to obtain and maintain this security level throughout this employment at Parks Canada Agency.

You will be required to possess and maintain a valid Class 5 driver’s licence or equivalent.

You must be willing to work overtime.

You will be required to work shift-work, and / or weekends, and / or statutory holidays and provincial / territorial holidays as scheduled by your delegated manager.

You must be willing to work and travel in a variety of terrains and weather conditions in the performance of the duties.

You will be required to work in adverse weather conditions.

You may be required to wear a uniform while performing your duties.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

We thank all those who apply. Only those selected for further consideration will be contacted.

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Canada • Municipality of Jasper, AB, Canada