Account Manager

About the Account Manager position

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Account Manager responsibilities are :

Acting as a communication hub for clients / customers

Building long-term rapport with customers

Being able to negotiate contracts effectively

Resolving customer disputes and attending to enquiries

Providing reports on account

Finding opportunities to assist with the growth of the company

Developing ideas / strategies to help build a good relationship with clients

Assisting with critical issues and escalations

Account Manager requirements are :

Experience as an Account Manager or related profession

Excellent communication skills

Familiar with CRM software and MS Office

Knowledgeable about delivering solutions based on customer needs

Ability to manage multiple projects

Excellent negotiation and leadership skills

• BA / BSc degree in Marketing, Business or related field