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Data Entry Customer Service

Data Entry Customer Service

Hustle Notice BizHalifax, NS, CA
4 days ago
Salary
CA$33,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Description

Location : Halifax, NS

Company : Unilux Brand

Job Description :

Unilux Brand We are seeking a dedicated and detail-oriented Data Entry Customer Service professional to join our dynamic team. In this role, you will act as a vital link between the company and our customers, ensuring timely and accurate data entry while also providing exceptional customer support.

Key Responsibilities

  • Enter and maintain accurate customer data in the database.
  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Assist customers with issues related to their accounts and provide effective solutions.
  • Perform regular data audits to ensure accuracy and completeness of customer information.
  • Collaborate with team members to improve data entry processes and customer service practices.
  • Prepare and generate reports related to customer interactions and data trends.

Skills, Knowledge and Expertise

  • High school diploma or equivalent; associate degree preferred.
  • Proven experience in data entry and customer service roles.
  • Proficient in MS Office Suite, particularly Excel, and experience with database management.
  • Strong attention to detail and ability to maintain accuracy under pressure.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Benefits

  • Comprehensive health, dental, and vision coverage
  • Paid time off, including vacation and sick leave
  • Retirement savings plan with employer contributions
  • Employee wellness programs and mental health support
  • Professional training and development opportunities
  • We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.