customer service representative supervisor

Newrest Canada
Mississauga, ON, CA
$32,96 an hour
Permanent
  • Education :
  • Expérience :

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers' training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff / workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Supervision

Working groups

Computer and technology knowledge

MS Office

Security and safety

Criminal record check

Experience

1 year to less than 2 years

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

Bonus

Other benefits

  • Free parking available
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 35 hours per week
  • 4 hours ago
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