IT Infrastructure Manager
Company Summary :
CAD Rail Fleet Services (Ontario) Ltd. specializes in providing comprehensive rail fleet maintenance solutions. The company can establish fully dedicated maintenance organizations, including technicians, engineers, procurement specialists, and CMMS professionals. CAD Rail Fleet Services (Ontario) Ltd. has been selected by ONxpress Transportation Partners to maintain Metrolinx’s legacy fleet, consisting of approximately 1,000 bi-level coaches and 90 locomotives. The company will operate and maintain Metrolinx’s rail maintenance facilities in Etobicoke and Whitby, as well as several servicing locations across the network.
Summary of the role :
The IT Infrastructure Manager is responsible for overseeing and managing the organization's IT infrastructure, including networks, servers, storage, cloud platforms, and security systems. This role ensures the stability, scalability, and security of IT systems to support business operations efficiently. The IT Infrastructure Manager will lead a team of IT professionals and collaborate with other departments to align IT strategies with business goals.
Core Accountabilities :
Infrastructure Management
- Design, implement, and manage the organization’s IT infrastructure, including on-premises and cloud-based solutions.
- Ensure high availability, scalability, and performance of IT systems and networks.
- Oversee server management, virtualization, storage solutions, and data center operations.
- Monitor system performance and proactively address potential issues.
Network and Security
Maintain and enhance network infrastructure, including LAN / WAN, firewalls, VPNs, and wireless systems.Implement and manage cybersecurity policies, procedures, and best practices.Conduct regular security audits, risk assessments, and vulnerability scans.Respond to security incidents and ensure compliance with industry standards and regulations.Cloud and Virtualization
Manage cloud environments (AWS, Azure, Google Cloud) and hybrid infrastructures.Oversee virtualization technologies such as VMware, Hyper-V, and containerization solutions.Optimize cloud usage and cost management.Team Leadership & Vendor Management
Lead, mentor, and develop a team of IT infrastructure professionals.Manage relationships with third-party vendors, service providers, and consultants.Negotiate contracts and ensure service level agreements (SLAs) are met.Disaster Recovery & Business Continuity
Develop and maintain disaster recovery (DR) and business continuity (BC) plans.Conduct regular backup and recovery testing to ensure data integrity and availability.Implement failover strategies for critical systems.IT Governance & Compliance
Ensure IT policies align with corporate governance and compliance requirements (e.g., GDPR, SOC 2, ISO 27001).Maintain documentation of IT processes, configurations, and security controls.Support internal and external audits related to IT infrastructure.Project Management
Plan and execute IT infrastructure projects, including system upgrades, migrations, and deployments.Coordinate with other IT teams and business units to implement new technologies.Manage budgets, timelines, and resource allocation for IT projects.Qualifications :
Bachelor’s degree in Information Technology, Computer Science, or a related field.Minimum of 7-10 years of experience in IT infrastructure management.Experience leading IT teams and managing large-scale IT projects.Strong background in networking, cloud computing, cybersecurity, and system administration.Expertise in networking (Cisco, Palo Alto, Fortinet, etc.).Proficiency in server management (Windows, Linux) and storage solutions (SAN, NAS).Experience with cloud platforms (AWS, Azure, Google Cloud).Knowledge of cybersecurity frameworks and best practices.Familiarity with ITIL, DevOps, and automation tools (Ansible, Terraform, PowerShell).Strong leadership and team management abilities.Excellent problem-solving and analytical skills.Effective communication and stakeholder management.Ability to work under pressure and handle multiple priorities.Nice to haves :
Mobile Device Management (MDM) such as Intune, SOTI.Experience in Microsoft Defender for Endpoint cybersecurity.Android and iOS device management.Ruggedized industrial computer based system administration and software support.Cellular data troubleshooting and administration.Cad Rail Fleet Services (Ontario) Ltd. provides an equal opportunity as an employer and we are dedicated to continue to preserve a welcoming, safe and inclusive environment for every individual- no matter of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion and disability status.
