Role
Tasks
Hours of Service
- ISAACInRealTime
- Assist drivers with logbooks, editing & training
- Identify the correct violation / driver and document violation
- Contact driver and discuss violations details / reprimand / coaching
- Complete / scan documents to driver’s file
Logbook Auditing
Locate driver information in ISAACInRealTimeIdentify the log edit / change requested / requiredEnsuring compliance within HOS regulations assess if / how edit can be completed.Road Evaluations
Review application, CVOR, AbstractStart Driver FilePrint Road testMeet with Applicant and review work historyConduct road test following designated routeComplete road test documentation, ensure documents signed by applicantTotal Road Test ScoreScan Road Test to RecruitingProvide Driver File to processorOrientation
Preparation for orientation Classroom, Carriers Edge, TM, HR, Operations, UnitOrganize / inform all parties booked for orientation – agenda, materials requiredProvide materials required for candidates who may be ill preparedPresent orientation package ensuring all parties comprehend contentAnswer all questions and / or find answers to questions where answer not knownEnsure all onboarding documents are completed, signed, scanned, and approvedProvide additional training to any candidate requiring further assistanceTraining in person CNG, pup, sliding axles, DEF, inspectionsComplete all post orientation processes fuel card, ELD login, TM introduction, facility tour, tractor introduction, TDG card signed / laminatedProvide positive learning environment for all candidatesIdentify / develop orientation strengths / weaknesses and provide solutions for issuesDay 1
PowerPoint presentationsDocument completionCarriers Edge set up and instructionsDay 2
PowerPoint presentationsDocument completionCarriers Edge support and follow upDay 3
PowerPoint presentationsDocument completion – Test, contract, orientation confirmationDriver Training – CFTR / ATE
Meet with trainers and trainee providing expectationsProvide training program evaluation for driver trainersCollect training evaluation from trainers once training period completedMeet with driver trainers after each training session to review feedback on traineeScan, index, and file training documentation weeklyPlan and schedule quarterly driver trainer meetingsAccidents
Contacting driver involved in incidentGathering accident information and detailsComplete / send accident email informationConduct accident review and complete preventable / non-preventable documentComplete and issue driver / Broker reprimand if applicableUpdate accident status as requiredAccident spreadsheet updated as accident documentation updatedDriver Compliance
HOS compliance tracking / reportingComplete 2 log audits drivers per weekHOS violation driver meetingsTicket tracking / reportingTicket / violation driver meetingsIdentify / provide solutions to issues / non-complianceWorking / coaching drivers in yard / building with rules / regulations / complianceDriver Training
Conduct training with drivers as required – post-accident, inspections, ELDIdentify drivers requiring further training & conduct training as identifiedBuild / develop training solutions for items identified as issuesUnderstand & complete training drivers may be required to completeConsistently develop topics and techniques for orientationConfirm driver’s login informationComplete ISAAC ELD instruction with applicantReview with driver comprehension and understanding of ISAAC functionRequirements
Valid class 1 driver’s licenseEnglish LanguageFrench LanguageWe Offer
Growth from a personal, business and team perspective.Support, first class customer service offered by our experienced operations team.The opportunity to build your own book of business.Flexibility, we work from home most of the time.A collaborative work environment with a strong team dynamic.Competitive compensation and benefit plan.Benefits
Dental careLife insurancePaid time offOn-site gymOn-site parkingWellness program