Senior People & Culture Business Partner

PrecisionERP / IT is recruiting for a Sr. ITSM Services Operations Specialist for an ONSITE contract opportunity in Vancouver, BC. Open to local candidates ONLY.

REQUIRED SKILLS :

• Expertise in designing, developing & implementing ITIL and Service Integration and Management (SIAM) Service Operation processes, policies and procedures to support IT operational excellence.
• Thorough analysis of data with business understanding, provides insights on current performance and improvement opportunities across client's IT environment.
• Strong knowledge and understanding of the ITIL framework, service management processes, specifically Service Operation processes.
• Experience using service management tools (i.e., ServiceNow).
• High level of IT technical competency skills.

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