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Customer Service Supervisor WFH-Part Time

Customer Service Supervisor WFH-Part Time

cabco research limitedVancouver, British Columbia, Canada
8 days ago
Job type
  • Part-time
  • Remote
Job description

You will be part of a passionate and professional team, with an excellent spirit of collaboration. Proficiency in French or English , as you will be in contact with clients

Advantages

  • Excellent team
  • Stimulating environment
  • Pleasant and stimulating work atmosphere with an experienced team
  • Growing company
  • Competitive salary
  • Paid vacation and benefits
  • Opportunities for career advancement
  • Internal training

Responsibilities

  • Handle and resolve customer inquiries regarding products and services, providing detailed and accurate responses.
  • Follow up on orders and provide technical answers about products if necessary.
  • Manage customer relationships effectively by understanding their needs and ensuring their satisfaction.

    • Qualifications

  • A large part of the clients , exceptional proficiency in both French and English, orally and in writing, is essential.
  • A minimum of 5 years of experience in after-sales service.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Excellent communication skills via email and phone.
  • Be curious and have a strong ability to learn.
  • Relevant experience in B2B is a plus.