Manager, Bookstore Operations, Accounting and Systems

Purpose :

Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision and priorities.

With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with internal and external partners to provide exceptional experiences and enhance the quality of campus life in alignment with the University's core University Bookstore (YUB) provides many essential services to the University community.

In addition to being an industry leader in the provision of learning materials, YUB fosters campus engagement by offering a world-class collection of ethically sourced campus branded products, general interest books and other items.

Reporting to the Director, Bookstore, Printing and Mailing Services, the Manager, is responsible for the majority of the sales and merchandising activities of the Keele campus Bookstore.

As the Bookstore is a revenue-generating and self-sustaining entity, this position supports the development and implementation of the Bookstore and York University strategic plans and new initiatives.

Through the management of a team of senior sales associates, bookstore associates, sales associates, part time and temporary staff, the Manager is responsible for the effective functioning of the front store sales team and ensuring high levels of service are maintained.

The manager is also responsible for back store operations, including accounting and financial operations of the Bookstore, all cash and point-of-sale functions, accounts payable and receivable, shipping / receiving, loss prevention, health and safety, and renovations / fixturing.

This position is the in-house expert and administrator for all systems and needs necessary to maintain the operation and support the success of the team.

Education :

Undergraduate degree in business, finance, marketing or a related field or equivalent combination of education & experience

Some post-secondary training in financial accounting required

Valid Ontario G' class driver's license in good standing is an asset.

Experience :

Minimum of five years' of progressive people management experience.

Minimum of years' experience in accounting or a related field or supervising accounting activities.

Experience with supervision in a unionized environment preferred.

Experience in the educational sector is preferred.

Skills :

Demonstrated knowledge of retail procedures

Thorough understanding of inventory management, principles of accounting operations and financial systems..

Working knowledge of Microsoft Office and Office applications.

Knowledge of Payment Data Industry (PCI) Data Security Standards (DSS)

Knowledge of relevant government agencies and legislation ( Sale of Goods Act, Competition Act, Occupational Health and Safety Act, Employment Standards Act, Workplace Safety and Insurance Board, WHIMS, Retail Sales Tax Act,

Ability to develop and implement procedures to organize the work of a large staff

Ability to supervise in a unionized environment

Tech savvy with ability to teach and train others.

Excellent interpersonal and communication skills with the ability to establish and maintain trust.

Strong team player, able to work collaboratively with colleagues across the University and externally.

High sense of urgency.

Strong attention to detail.

Able to work on own initiative and to deadlines.

Excellent organizational skills.

Respects diversity and promotes inclusion in the workplace, contributes to an inclusive and diverse team-based, positive work environment.

Recognizes diversity of abilities and adapt content, tone, medium, and style to audience to be inclusive.

Committed to continuous learning and skill building in diversity, inclusive and cultural competence