Mier Temporary Staffing is hiring!
Job Title : Bilingual Customer Service Representative
Location : York Region, ON
Length of Assignment : Contract
Salary : $
Our client in York Region , ON is actively looking for a Bilingual Customer Service Representative to join their team.
Position Description :
- Manage incoming calls and respond to customer inquiries while maintaining a respectful and customer centric approach
- Professionally respond to customer requests by phone and / or via the customer portal
- Provide information while resolving any issues that customers may face with accuracy and efficiency
- Perform and support in office administrative assignments
- Document all activities in accordance with established procedures in a clear and concise manner utilizing the appropriate systems
- Able to work in a face paced, high-volumed environment
- Follow company policies, procedures, and guidelines
- Support other departments based on the fluctuation of the business needs
Skills & Qualifications :
- Excellent verbal and written communication skills in English and French
- Prior inbound customer service experience (an asset but not required)
- Customer orientated with a passion for customer service
- Strong organization skills with the ability to handle multiple priorities
- Ability to work Independently and manage time effectively
- Experience with Microsoft Office (Word, Excel)
- Minimum High School diploma or equivalent
If you meet the above qualifications, please submit your resume.
Please note that while we appreciate all applications, only those being considered will be contacted.
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