Employer Services Consultant – Etobicoke-Weston and Central

Responsibilities

include :

Employer Outreach, Relationship Building, and Workforce Development

• Contacts employers in various industries to promote The Career Foundation’s work in the community and find suitable employment opportunities for job seeker clients.
• Consistently monitors and tracks own success rates to achieve individual targets that contribute to the team achieving its overall objectives.
• Works with employers to facilitate recruitment initiatives, including introducing them to clients looking for work and ensuring quality of work placements by appropriately matching candidates’ skills with job requirements.
• Conducts on-site visits at employer locations to ensure suitable and safe workplace environments.
• Negotiates and administers placement, incentive, and other agreements with employers, including wage subsidies that are available to offset their costs.
• Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.
• Plans, organizes, and hosts job fairs, hiring events, and information sessions.
• Works with fellow team members to plan, execute, and continuously monitor effective outreach plans to recruit new clients and maintain up-to-date records of outreach efforts conducted.
• Attends community events to network and promote The Career Foundation’s services.
• Maintains accurate and up-to-date records in online data management systems.
• Other related duties as assigned.

Job Coaching and Retention Support

• Completes individualized needs assessments for job seeker clients to establish their eligibility for services and pre-employment needs.
• Places clients into meaningful employment opportunities by matching them with job leads created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.
• Provides coaching to job seeker clients, including cold calling employers and other strategies to support them with achieving successful employment outcomes.
• Conducts timely follow-ups with job seeker clients throughout their job search efforts, and provides repeat, one-on-one job coaching sessions, as needed, to review goals, address barriers, and ensure job seeker clients are making progress toward goals.
• Provides job seekers with information about expectations in the workplace and other topics that help strengthen their potential to find and retain employment.
• Serves as a resource to employed clients and employer partners to mediate issues if they arise and provides other supports that lead to job retention
• Supports clients’ job retention goals by monitoring their progress on the job and providing post-employment advice and support as needed.
• Maintains accurate and up-to-date records in online data management systems.
• Other related duties as assigned.

Qualifications / Skills Required :

• A post-secondary degree in human services, business, or a related field relevant to the position is highly preferred, or an equivalent combination of education and experience is required.
• A minimum of 2 years’ direct experience in job development, job coaching, business development and / or recruitment, or other experience directly transferrable to the position’s responsibilities is required.
• Must be willing to work on-site from the office consistently each week and possess a valid Ontario G driver’s licence and vehicle to perform essential job functions that require frequent local travel within the communities served.
• Proven track record in a results-driven environment with experience meeting targets.
• Previous experience with community outreach, developing relationships with employers, and / or familiarity with Employment Ontario programming is considered a strong asset.

Candidates who meet all the above qualifications and possess an existing network of employers that could be relied upon to provide employment opportunities for job seeker clients will be prioritized.

• Knowledge of current labour market trends, job search techniques and employment research methods considered an asset.
• Excellent verbal and written English communication skills to clearly communicate information. Fluency in a second language considered an asset.
• A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
• Exceptional customer service skills and ability to uphold the organization’s core values.
• Strong organizational and time management skills with flexibility to multitask to handle evolving priorities.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), as well as Outlook 365 applications, including MS Teams and SharePoint.

Must possess aptitude and willingness to learn and work with new online systems and technologies.

• High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.
• Willingness and flexibility to occasionally work outside regular business hours when needed to meet objectives.
• Strong work ethic with a positive and client-centered approach to work.

To apply for this position, please complete the application form below. We suggest using the latest version of Google Chrome or Microsoft Edge to complete the form, in order to ensure that your application is submitted correctly.