Sr uPerform Courseware administrator to assist and provide solutions for potential uPerform issues within a high performance, established SAP team

S.i. Systems
Montreal
Full-time

Our federal government client is looking for a Senior uPerform Courseware administrator to assist and provide solutions for potential uPerform issues within a high performance, established SAP team.

This position will be an ad-hoc, position for when issues arise.

Must haves :

  • ANCILE uPerform Administrator certification
  • Valid reliability clearance

Tasks :

  • Collecting information required to properly identify the issue
  • Assessing the situation and developing recommendations
  • Implementing the solution, if required
  • Transferring knowledge to the training team
  • Written report on all findings, recommendations, implemented solution and knowledge transfer.
  • Status updates on progress of intervention
  • Perform needs assessment / analysis for training purposes;
  • Communicate effectively by visual, oral, and written form with individuals, small group, and in front of large audiences in classroom and using distance learning tools;
  • Interact with other teams to understand schedule dependencies, resolve cross-team issues, and ensure milestones are met;
  • Provide timely and complete knowledge transfer to the project team staff through individual and group training, shadowing, demonstrations and written instructions
  • Assist in developing and presenting various project status updates as well as project deliverables.
  • 8 days ago
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