Medical Office Assistant

Entity : WELL Health Clinic Network Inc.

Position Title : Medical Office Assistant

Hourly Pay range : $19-$22

Job Class : Full Time

Work Location : Well Health City View Medical Clinic

2480 Heather Street, Vancouver, BC

About the Company :

WELL is an innovative technology enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients.

WELL has built an innovative practitioner enablement platform that includes comprehensive end to end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM) and data protection services.

WELL uses this platform to power healthcare practitioners both inside and outside of WELL’s own omni-channel patient services offerings.

WELL owns and operates Canada's largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national multi-disciplinary telehealth offering.

WELL is publicly traded on the Toronto Stock Exchange under the symbol " WELL ". To learn more about the company, please visit : www.well.company .

Position Summary :

The Company is currently searching for a motivated team player to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care.

If you love helping people, this job is for you.

What you will be doing :

• Administrative duties - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
• Lab Duties - include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
• Patient Care dutie s Coordinate patient care through the clinic : checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
• General duties Ensure to keep patient information confidential and secure at all times.
• Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

You have :

• High school diploma or the equivalent
• Exceptional customer service skills
• A Team Player
• Strong verbal and written communication skills
• Attention to detail and ability to plan, organize, and prioritize work.
• Ability to work independently as well as with a team.
• Ability to analyze, problem-solve and take the initiative.
• Open and accountable
• Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
• Experience as an MOA or MOA programs certification is an asset.
• Experience with EMR system OSCAR and a good understanding of MSP billing are assets.

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization.

At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective.

We strive to create an inclusive workplace where differences are celebrated and fuel our success this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its Healthy Place to Work’ ESG strategy pillar.

Want Read more about us : https : / / stories.well.company /

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