Remote Customer Service Success Specialist

Join American Income Life AO as a Remote Customer Service Success Specialist! Company Overview : American Income Life (AIL) has been a trusted provider of life insurance and supplemental benefits for over 68 years. Our partnerships with over 40,000 labor unions and dedication to serving more than 5 million members have solidified our reputation for integrity and outstanding service. Recognized with an A+ Superior Rating, we are committed to delivering exceptional value and care to families across North America. What We’re Looking For : We’re expanding our team and are on the hunt for proactive and compassionate Customer Success Specialists to join our remote workforce. In this role, you'll play a vital part in ensuring our clients have a seamless experience with their insurance plans, answering questions, and providing guidance that leaves a lasting impression. Key Responsibilities : Build meaningful connections with clients by addressing their inquiries and concerns professionally. Assist clients in navigating their benefits packages and insurance options with clarity and understanding. Manage customer accounts and ensure data accuracy and compliance. Collaborate with internal teams to deliver solutions and improve client satisfaction. Continuously learn and stay updated on our products to better serve our clients. What You Bring to the Team : Strong communication skills that make people feel heard and supported. A problem-solving mindset and a genuine passion for helping others. The ability to work independently and effectively in a remote setting. A proactive attitude and openness to learning new skills. Previous experience in customer service or client relations is beneficial but not mandatory—enthusiasm and a willingness to learn are what matter most! What We Offer : Income Potential : Start earning a competitive annual income beginning at $70,000. Flexibility : Work remotely on a schedule that fits your lifestyle. Growth Opportunities : Advance within the company with ongoing training and leadership mentorship. Recognition : Join a company that values and rewards your contributions. Why Choose American Income Life AO? We’re not just about insurance; we’re about impact . Our team members are empowered to make a real difference in the lives of the families and individuals we serve. At AIL, you’ll find a culture of support, professional development, and shared success. How to Apply : Take the first step toward a fulfilling career by submitting your resume and a brief cover letter explaining your interest in this position. Join American Income Life AO and help us provide peace of mind and security to families across North America. Be part of a company that cares—apply today! Powered by JazzHR