Are you interested in a dynamic working environment where you are constantly presented with new challenges? Do you believe in Service availability and relish challenges to deliver on this goal?
Are you a natural leader who can inspire a team to continuously push its limits?
Here is an opportunity to be a part of the Autonomous Database Service Reliability Engineering team and lead a team of experts striving to ensure the highest levels of availability and reliability for the leading Database Cloud Services, including groundbreaking Autonomous Database Services.
In this role, you will work closely with DevOps & Support teams to quickly investigate and mitigate critical incidents that impact service availability and reliability.
Identify and deliver preventive measures and automated Standard Operating Procedures (SOPs) for common and frequent issues.
Work closely with various product development teams to drive and implement product / service improvements in the areas of diagnostics and resiliency.
In short, this role offers an excellent opportunity with unmatched exposure to the complete Oracle Database Cloud technology stack and a rewarding career as part of one of the fastest-growing businesses within Oracle.
Career Level - IC5
ESSENTIAL QUALIFICATIONS
- 10 to 15 years of overall experience with 6 to 8 years as a Software Developer / Support Engineer and 3 to 5 years of experience in leading a Reliability Engineering team / support / development team.
- Experience and expertise in Database and Engineered Systems Cloud Platform Services PaaS, SaaS, & Exadata as a Service .
- Hands-on Experience with Databases, including Database Administration, DB internals, testing critical Security, and Database fixes.
Could have worked as DBA or Cloud DevOps.
- Demonstrated ability to Manage Customer Escalations and drive issues to closure in collaboration with multiple / cross-functional teams as necessary
- Excellent verbal and written communication skills with a proven ability to communicate effectively across all levels of the organization internally and with customer executives.
- Good knowledge of one or more programming languages such as Java, Perl or Python and Scripting such as Shell or Bash.
- Experience with Virtualization, Networking, and Platform Storage Architecture is highly desirable
- Bachelor’s degree in Computer Science, Engineering, or Related Field.
ADDITIONAL COMPETENCIES
- Leading and driving NOC / War Room calls.
- Writing RCA and SOP documents and sharing with the teams.
- Identifying trends and patterns of problems reported and suggesting product improvements.
- Identifying diagnostic opportunities and driving their implementation.
- Ability to learn new technologies quickly and function in a multi-dimensional / cross-functional team environment.
- Experienced with multiple software development methodologies, with an emphasis and passion for Agile.
- Ability to multitask effectively and manage multiple priorities effectively.
- Prioritize tasks effectively to ensure timely delivery of the projects
- Prioritize tasks effectively to ensure timely delivery of the projects
Range and benefit information provided in this posting are specific to the stated locations only
Canada : Hiring Range from $88,100 to $192,000 CAD per annum
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.