Position Summary
River Rock Casino Resort is currently recruiting for a customer service individual who will be responsible in maintaining the Pool and Health Club. Ensuring guests have a safe and enjoyable aquatic and exercise experience.
Other Duties and responsibilities for our Pool Attendant will include :
- Greets guests and orients them to the facilities
- Issues towels to guests
- Is aware of how many guests are in the pool and ensures all rules are being observed
- Maintains a clean area in both the pool and health club. Identifies and is aware of all chemicals related to pool operations and maintenance. Reports deficiencies to the Manager, Front Office
- Vacuums the pool on a pre-determined schedule
- Is responsible for the cleaning, folding and stocking towels in the pool area
- Secures & opens the patio area ensuring all patio furniture is clean and properly placed
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed.
Successful candidates will demonstrate the following qualifications :
Exceptional interpersonal and communications skillsCustomer service experienceAbility to handle multiple tasks and projects at one timeAbility to stand for long periods of timeCompetent swimmerInterest in health and fitness an assetAbility to provide leadership in a team environment and motivating, developing, and sharing in the successes of the teamPossess a high level of honesty and integrityServing It Right Certification or the ability to achieve a Serving It Right CertificationAbility to successfully obtain a Criminal Record CheckAbility to exceed internal and external customer expectations through timely, effective and service oriented communicationA commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guestsA willingness to learn, develop and achieve new skills for personal and professional developmentLive GCE’s Values on the job : Integrity, Team Engagement, Drive to Succeed, Service Excellence and CitizenshipA passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence