Service Coordinator

Opportunity to be part of an exciting company at the cutting edge of the construction industry.

Competitive compensation plan.

Be a part of a company that is committed to providing a healthy and safe work environment.

We’ve got your health and future in mind!

Participate in the Comprehensive benefits package including health, dental, and paramedical benefits.

Vacation accrual plan.

Work / life balance with short Fridays all year around.

Goodlife Fitness discount program.

Company sponsored perks through Perkopolis.

Participate upon hire in a company match RSP / DPSP program (2-year vesting period).

KEY ACCOUNTABILITIES :

Receives, processes and verifies the accuracy of service orders from clients and Field Managers.

Provide cost estimate for all service and warranty work for all standard work. Coordinate with Service Manager and Materials Department for non-standard work.

Initiates required action for all service and warranty requests, including the maintenance of order / customer information files, issuing Purchase Orders, issuing Work Orders, arranging transportation of materials, and then communicates requirements to the appropriate departments.

Maintains liaison with other departments through to order completion.

Maintain Corrective Action Request database and ensure that all service and warranty activities are recorded. Provides quality service to both internal and external customers.

WHAT WE’RE LOOKING FOR

2-5 years relevant experience in the industry including supervisory experience

Ability to work in a deadline driven environment

Result orientated, Delegation, Problem Solving, Planning, Process Management

Ability to maintain speed and accuracy against established targets

Computer literacy, working knowledge of MS Office applications

Demonstrated leadership and communication skills a must

Proficiency in written and spoken English

Must be flexible

We are committed to a diverse and inclusive workplace for all. In compliance with the AODA, all reasonable accommodations will be made available upon request from candidates with disabilities. If you are selected for an interview and you require an accommodation due to a disability please discuss with the Manager scheduling your interview.

Relevant training and onboarding offered.