Hotel Operations Manager

Are you a hands-on hospitality leader with a passion for guest service and operational excellence? Our client, a well-established limited-service hotel in Nanaimo, BC, is seeking a Hotel Operations Manager to oversee day-to-day operations, drive revenue growth, and ensure an exceptional guest experience. As Hotel Operations Manager, you will be responsible for all aspects of hotel operations, including front desk management, housekeeping, maintenance, and guest satisfaction. You will work closely with ownership to implement strategies that enhance operational efficiency while maintaining high service standards. The salary range is $70-80K.DescriptionOversee daily hotel operations, ensuring smooth and efficient service delivery.Lead and motivate the team to provide outstanding guest experiences.Manage budgets, forecasting, and cost control to drive profitability.Maintain high standards of cleanliness, safety, and compliance with brand and regulatory requirements.Monitor online reviews and guest feedback, implementing improvements where needed.Develop and execute sales and marketing initiatives to maximize occupancy and revenue.Recruit, train, and develop hotel staff, fostering a positive work environment.Ensure proper maintenance and upkeep of the property.RequirementsPrevious hotel management experience, ideally in a limited-service or select-service property.Strong leadership skills with the ability to motivate and develop a team.Proven ability to drive revenue and control costs.Hands-on approach with a focus on problem-solving and guest satisfaction.Experience with hotel property management systems and online booking platforms.Understanding of local market trends and competitive positioning.Excellent communication, organizational, and decision-making skills.Corporate CultureCompetitive salary and performance-based incentives.Opportunity to lead a well-established property in a thriving market.Supportive ownership with a long-term vision for success.Work in a dynamic environment where your leadership makes an impact.If you are a hospitality professional looking for a leadership role in Nanaimo, apply today!Contact Marc Roberts at 604.268.6202 x6 or submit your resume in confidence below.