Program Manager & Solution Adoption Lead

QuadRealVancouver, BC

30+ days ago

Salary

CA$170,000.00–CA$250,000.00 yearly

Job description

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal : Excellence lives here.

www.quadreal.com

Role Description

The Program Manager & Solution Adoption Lead, Operational Excellence is a key role in the management and successful delivery of programs and technologies that span across the Canadian managed real estate portfolio. This role will engage with multiple internal and external stakeholders to effectively develop, deploy and drive business adoption of innovative programs designed to transform QuadReal's operating model and deliver significant value to the company and its clients. The Program Manager will interface with various groups, across real estate types (e.g. office, multi-family, retail, residential) - including senior leadership, sponsors, property & operations teams, communications, external vendors, technical subject matter experts, steering committees, change management leaders, and several others. The overall goal of the Program Manager is to ensure that every identified program is successfully deployed and implemented, in a repeatable manner, with a framework for ongoing training, support, measurement and governance.

This position can be located in Toronto or Vancouver

Responsibilities

Align with business leaders in various functional areas to identify and prioritize key programs for deployment and implementation
Develop and present detailed project plans, charting deliverables and milestones, for all programs across the Operational Excellence platform
Monitor multiple programs and report status' & plans to leadership team
Create and implement program management framework for repeatable and scalable deployments
Create and implement post-deployment training, on-going support, program measurement and governance plan to be applied to all initiatives
Lead programs through all stages of deployment - including developing / managing the project management process, securing various approvals, identifying project priorities, managing budgets, engaging with various affected stakeholders, aligning with communications teams, and delivering the desired end goal on-time and on-budget
Coordinate and lead / facilitate various meetings and workshops with leadership teams, steering committees, front-line employees, vendors and others as required - all in alignment with the overall project and engagement strategy
Coordinate resources internally and externally to deliver on program requirements
Successfully manage internal relationships between multiple parties, engaging change management leaders to ensure appropriate sponsorship and support is gained at all management / front-line levels
Actively manage vendors to ensure their delivery of contract obligations to agreed timelines, scope, budget
Constantly monitor and document potential program risks that could impact success and be prepared to take corrective action
Proactively communicate to stakeholders on project decisions and progress, providing accurate and timely reporting on program status as required
Lead transition from program implementation to operationalized state through implementation of training, support, measurement and governance framework
Perform post-mortem reviews of programs for continuous improvement of implementation and post-implementation frameworks

Looking for…

Creative and critical thinking capabilities

Technology proficiency in the areas of enterprise level technology platforms, spanning multiple focus areas

Strategic mindset and ability to develop, inspire, and implement a change-driven agenda

Strong presentation & written skills, communicating at multiple levels of the organization

Ability to work in a cross-functional capacity

Strong track record with both people and project management skills, serving organizations with multiple business units and internal stakeholder customers

Familiarity with a fast-paced, change-driven, innovative environment and creative use of new technologies

Highly organized with the ability to manage multiple projects simultaneously, understands the importance of project documentation, and ability deliver on stringent deadlines

Positive and collaborative problem solving attitude, with an ability to manage multiple points of view while adhering to a single objective

5-7 years of Program Management experience working with senior level stakeholders

Commercial real estate management and / or development experience an asset

Experience with change management best practices an asset

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following : Job posting #, your name and your preferred method of contact.

Want to learn about our end-to-end recruitment process? Click this link for a short video that will take you through each step, so you'll know exactly what to expect.