Inside Sales Representative

Position Overview :

Maximizing profitable sales from inbound inquiries while cross and up selling core products.

Personal Obligations :

To show a high level of selling competency and organizational skills working within a team environment providing a professional sales experience to prospects and customers. Ensure the best possible representation of the company, its services, and values at all times.

Performance Objectives :

Performance is monitored through agreed Performance Standards & Measures and individual review with Line Management every 6 months.

Specific Responsibilities :

• Being responsible for handling incoming sales enquiries through Xtreme Wear Parts and Rubber Track Canada, identifying the sales opportunity and winning the order in a professional manner
• Preparing customer quotations, ensuring profitability is maximized by up-selling and cross-selling, (nuts, bolts, sprockets, etc) with a focus on product mix.
• Being accountable for sales activity and able to switch between Xtreme Wear Parts and Rubber Track Canada roles while maintaining a high standard of customer service.
• Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to other team members.
• Ensure all quotations are followed up in a timely manner to maximize sales opportunity.
• Processing sales orders quickly and accurately, working in line with company procedures.
• Keeping the data on the CRM accurate, updating number of machines and customer categories.
• Being a self-starter and utilizing open time, outbound calls, actively hunting for new business. Calling any new customer signup and reviewing abandoned carts.

Job Qualification

Skills, Knowledge & Experience Requirements