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Service Delivery Manager - Sales & Delivery Manager

Capgemini
Toronto, ON, CA
Full-time

Service Delivery Manager - Sales & Delivery Manager-076738

Description

Job Location : Mississauga

Mississauga

Job Description :

The Sales and Delivery Manager is responsible for the planning, management, and delivery of complex Insight & Data (I&D) engagements, with a strong emphasis on client relationship management and on participating in sales and business development initiatives.

This role involves leading projects, managing client engagements, participating in business development opportunities and supporting sales pursuits while aiming to achieve strategic business outcomes.

Key Responsibilities :

  • Oversee complex projects, managing multiple workstreams to achieve desired business results. engagements.
  • Hands-on management of technical projects involving I&D technologies such as big data, BI reporting, Power BI, AI Solutions, data management, Azure or AWS cloud platforms, and SAP / S4 HANA.
  • Translate complex business requirements into formal agreements, leading the initiation, planning, execution, and delivery of client solutions.
  • Present strategic guidance and roadmaps to C-level and Executive clients within Digital Strategy.
  • Create unique and innovative structures and ideas for broad-based industries to improve and create cutting-edge technological frameworks.
  • Support and Manage business development activities on strategic and global priority accounts, developing and delivering formal presentations to senior clients in both delivery and sales situations.
  • Maintain budgets, oversee contracted services, and ensure all service level agreements and KPIs are met in a collaborative environment.

Required Skills :

  • Proven experience as a Project Manager managing complex projects with multiple workstreams.
  • Hands-on management experience of technical projects involving Data and Analytics technologies.
  • Experience supporting and managing business development initiatives such as RFPs, Proposals, Demo Presentations, etc.
  • Experience managing business development activities and building client relationships.
  • Proven ability to manage teams while managing highly demanding client and sales opportunity deadlines, deliverables and budgets.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer :

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child / elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief
  • 9 hours ago
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