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Business Analyst

Business Analyst

NTT DATA ServicesHalifax, NS, CA
5 days ago
Job type
  • Full-time
Job description

Req ID :   316205

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).

As a Salesforce Business Analyst, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude

The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiencies in product management using their product expertise.

Once You Are Here, You Will :

  • Work with business groups to understand demand.
  • Collaborate with the business to develop detailed requirements.
  • Lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.
  • Managing integration across the platform is also a key role.
  • Collaborating with Product Owner to gather and formulate requirements.

Required Qualifications :

  • Four year Bachelor’s degree preferably in marketing, computer science, information systems, engineering, or related field
  • 5+ year’s experience as a Business Analyst
  • Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level.
  • Analyse business requirements to identify gaps and translate requirements into functional user stories
  • Document business requirements in form of Epics and user stories, groom them with required

    • stakeholders and get them approved from the client

  • Conduct requirement prioritization sessions with the client, maintain a healthy product backlog and

    • effectively manage both product and sprint backlogs

  • Formulate techniques for effective Product Backlog Management and make sure goals, scope and product

    • domain are understood by every member in the Scrum Team properly

  • Requirement gathering, AS-IS, TO-BE flows, PRD / FRD writing
  • Demo the working solutions to the business stakeholders, address questions and document feedback into the product backlog to be developed in the next build cycle
  • Work with development teams to share product vision, clarify queries, resolve issues & provide solutions
  • Develop and maintain all documents and deliverables for clients for all phases of the project to

    • substantially build the system functionalities

  • Experience in implementing one of the Salesforce Clouds (Sales / Service)
  • Should have very good communication and presentation skills
  • Experience in leading functional teams, bridging cross application gaps and communicate effectively across stack
  • Requirement gathering, Documentation, Gap analysis & Business case

    • Preferred Experience :

  • Salesforce development experience
  • Salesforce Sales & Service Cloud experience
  • Strong accountability planning / organization and teamwork
  • Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
  • Knowledge of the software development lifecycle
  • Salesforce Admin / Sales Cloud / Service Cloud / Experience Cloud Certification or PD1 (at least 1 consultant certification)
  • Hands on experience in Requirement management tools like JIRA, ALM, ServiceNow, etc...
  • Experience with Salesforce tools like Workbench, Salesforce Inspector, etc "

    • About NTT DATA

    NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

    NTT DATA endeavors to make https : / / us.nttdata.com  accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https : / / us.nttdata.com / en / contact-us .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .