Our client is looking for a senior Business Systems Analyst for along term remote contract to lead and coordinate the migration to the new ECM solution. The BSA will collaborate with third-party vendors, internal IT teams, business stakeholders, and the new ECM vendor to develop and execute a comprehensive migration plan.
Required Experience and Skills :
- ECM Migration Experience : Proven experience in migrating from a current ECM system to a new ECM system, preferably from an on-premises solution to a cloud-based solution.
- Business Analysis : Strong skills in requirements gathering, analysis, and documentation.
- Technical Expertise : Exposure to or experience with solution architecture, configuration, administration, and integration, including both on-premises and cloud solutions.
- Project Management : Experience in light project management tasks, including project planning, deliverable tracking, status updates, and scheduling.
- Testing : Proficiency in test plan and test case development and execution, as well as User Acceptance Testing (UAT) support.
- Support Models : Experience in defining post-go-live support models.
- Tools : Familiarity with JIRA and SCRUM methodologies.
Additional Qualifications :
Educational Background : Post-secondary education in Business, IT, Computer Science, or Computer / Software Engineering from a recognized academic institution.Industry Experience : 5-10+ years of experience delivering business applications in the supply chain, pharmaceutical, biologics, or similar industries.Technical Proficiency : Experience with ECM solutions or other enterprise-level software, such as OpenText products (Documentum or Content Suite), and integrating cloud solutions at the enterprise level.Platform Experience : Knowledge of multiple device platforms (Windows, Apple, iOS, Android) utilized in enterprise solutions.Integration Experience : Experience integrating ECM or other enterprise solutions with systems like SAP, Quality Management Systems (QMS), and custom web applications.Workflow Development : Ability to develop standalone workflows involving an ECM or other enterprise solutions.Supportability and Sustainability : Ensuring products are supportable and sustainable.Environment and Release Management : Experience in environment and release management.Enhancement : Ability to extend / enhance ECM or other enterprise products to maximize productivity and improve customer experience.Testing Tools : Experience with Micro Focus ALM (formerly HP ALM) is an asset.User Experience : Experience in user experience and customer service management.