Customer Service Representative

Randstad CanadaSaint-Bruno, Quebec, CA

2 days ago

Salary

CA$50,000.00–CA$55,000.00 yearly

Job type

Permanent

Temporary

Quick Apply

Job description

A well-established company in the manufacturing and distribution sector, providing high-quality solutions to a diverse clientele. With peak activity in the spring and summer, the customer service team is looking for an additional representative to support operations during this busy period.

This position is temporary until the end of August, with the potential for a permanent role depending on business needs and the candidate’s fit with the team.

Location : St-Bruno-de-Montarville

Duration : Temporary contract until the end of August (possibility of extension or permanent position)

Start Date : As soon as possible

Schedule : 37.5 hours per week, Monday to Friday

Work Mode : 100% on-site (occasional remote work may be considered)

Salary : $50,000 to $55,000 per year (depending on experience)

Advantages

Gain valuable experience in a dynamic customer service environment;
Possibility of a permanent position based on business needs and performance;
Join a collaborative and supportive team;

Training provided to facilitate a smooth integration.

Responsibilities

Process and manage orders accurately in the internal system;

Communicate with customers regarding order status, delivery times, and necessary adjustments;

Ensure order accuracy and compliance with company policies;

Handle customer inquiries and complaints professionally;

Work closely with internal teams to ensure smooth and efficient service;

Support the team during this high-demand season and adapt to changing priorities.

Qualifications

Experience in customer service and order management (experience in a manufacturing or distribution environment is a plus);

Strong attention to detail to ensure order accuracy;

Proactive, adaptable, and team-oriented mindset;

Comfortable working in a fast-paced, seasonal environment;

Excellent communication skills in both English and French (spoken and written);

Experience with an ERP system is a plus (training will be provided if necessary).

Summary

If you are looking for an exciting challenge with potential long-term opportunities, apply now! 🚀

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.