The Opportunity Responsible for accurate data entry, consistent service, and technical support to the customers. The Role Inspect and diagnose components and equipment for servicing needs.
- Communicate with equipment owners for authorization of servicing and repairs as required.
- Enter assets into system with appropriate documentation.
- Calculate spring capacities for model # changes.
- Update and review documentation information for the valves
- Establish and maintain strong working relationships with customers.
- Communicate equipment servicing needs as required with Branch Supervisor / Manager.
- Communicate work performed and complete service paperwork.
- Complete work orders
- Participate in manufacturers’ and in house service training. Training may occur during work and / or after work hours.
- Participate in all required Health & Safety Training.
- Comply with the Health & Safety program and practices.
- Performance of daily duties in a manner conducive to a safe workplace.
- Work with Manufacturers online support.
- Conduct housekeeping duties
- Maintain a professional company image at all times.
- Meet requirements of Field Level Hazard and Job Hazard assessments The Candidate Work Experience : 1+ years
- Knowledge : Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanicalaptitude, analysis and problem-solving skills. The Company Our BIG goal is to be the most trusted supplier of industrial process equipment in Western Canada - and we believe that we have the best people, manufacturing partners, products, and capabilities to get us there! We aim to live each day by our Tundra / Wajax Core Values of 'Learning Matters', 'Safety, No Shortcuts', 'Teamwork, and 'Give Back'. Tundra offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks. Highlights include : Competitive health and dental benefits with 100% employer paid premiums (no waiting period for eligibility). Defined Contribution Pension Plan with 3.5% of total compensation matched by employer (no waiting period for eligibility). Health Spending Account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts through Wajax with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, group mortgage rates, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Philanthropic focus in the communities with charities such as Kids Cancer Care Foundation, The Ride to Conquer Cancer, and Canadian Blood Services. Award-Winning Health and Wellness Program.\ \ Together we get more done.