Key Account Manager

Job Overview

We are seeking a dynamic and results-driven Key Account Manager to join our team. In this role, you will be responsible for managing and nurturing relationships with our key clients, ensuring their needs are met while driving business growth. The ideal candidate will possess strong communication skills, a background in technology sales, and a proven track record in account management. You will play a crucial role in developing strategies to enhance client satisfaction and retention.

Job Title :   Key Account Manager- National

Location :   Canada

Department :   Sales

Reports to :  Chief Revenue Officer

Key Relationships :  Marketing Team, Sales Team & Finance Team

Base Pay : $90,000.00-$115,000.00 per year

Role Purpose / Summary :  As the Key Account Manager, you will lead the sales and promotions with large national and regional cannabis retail chains to rapidly grow revenue and sales of Decibel branded products (Qwest, General Admission & Vox).

About us :   Decibel is a consumer-focused cannabis company focused on delivering products that delight customers through a commitment to robust innovation and product quality. Leading brands General Admission, Qwest and Vox are among its portfolio sold both across Canada and beginning to extend towards new countries to create a global footprint. Decibel operates a processing and manufacturing facility in Calgary, Alberta and three cultivation facilities in Creston, British Columbia, Battleford, Saskatchewan and Chatham Ontario.

Our culture :   A collaborative work environment that is supportive and encouraging. We don’t believe in the dated culture of a dog-eat-dog workplace – we’re all in this together and we fundamentally believe that success and learning are team accomplishments. We celebrate the collective and believe every role on the team is pivotal – regardless of years of experience.

Our current team is close knit. Anyone who joins the team will be a compliment to the positive, determined energy that flows through dB. You can expect to learn a lot quickly, from passionate and experienced individuals who are committed to supporting your growth.

We live by our “Actions to Live By” We Grind (persistence and resourcefulness), We Craft (taking care in every detail) and We Care (inclusive and passionate about our business).

Key Responsibilities :

Key Account Management

• Develop and maintain strong relationships with national and regional Ontario key accounts.
• Sell in distribution of Decibel products and programming to support rate of sale.
• Negotiate and establish mutually beneficial agreements with key retailers to promote and distribute our products.
• Collaborate with sales team and marketing team to align retail programming to create impactful programming and brand execution.
• Shared ownership with CRO over total channel strategy, investment & brand activation & programming.

Strategic Planning

Sales Performance

Cross-functional Collaboration :

Customer Engagement

What we can offer you :

Qualifications :

Key competencies :

Closing remarks :

We'll be evaluating the ideal candidate against these three things :

A lot of the above skills can be taught but bottom line is, we’re most interested in those who have the right attitude.

Not sure if you’re the right fit but still curious? Reach out, we’d love to chat!

Equal opportunity employer :

Decibel is an Equal Opportunity Employer. Decibel does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications and business need.