- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 40 hours per week
- Education :
- Expérience :
Education
Bachelor's degree
Asset languages
Mandarin
Work setting
- Information technology (IT) infrastructure
- Software company
- Information technology
- Troubleshooting
- Troubleshooting / diagnostic
Tasks
- Confer with clients to identify requirements
- Document technical requirements to ensure that products, processes and solutions meet business requirements
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Resolve conflict situations
- JavaScript Object Notation (JSON)
- Usability testing
- Operate automatic or other testing equipment to ensure product quality
- Execute and document results of software application tests and information and telecommunication systems tests
- Supervise other technical support workers in this group
- Install software and hardware and configure operating system software in preparation for testing
- Resolve complaints and claims
Certificates, licences, memberships, and courses
- CompTIA Security+ Certification
- Information technology infrastructure library (ITIL) Certification
- Microsoft SQL Certification
- Network+ Certification
Computer and technology knowledge
- Jira
- Virtualization
- Workday
- Linux
- JavaOS
- Device drivers
- Networking software
- Networking security
- Extranet
- Internet
- Servers
- File management software
- Security software
- Presentation software
- Communication software
- Programming software
- Business diagram software
- Programming languages
- Software development
- MS Office
- Ruby
- Ruby on Rails
- Microservices
- Software quality assurance
- MS SQL Server
Applied statistics and mathematics experience
Computer science
Area of work experience
- Project implementation
- Information technology (IT) service delivery
- Quality assurance or control
Area of specialization
- Business process management
- Business methods analysis
Regulations knowledge
Knowledge of preventive maintenance of machinery and equipment
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Standing for extended periods
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Flexibility
- Innovation
- Analytical
- Proactive
Screening questions
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
- What is your current field of study?
Experience
1 year to less than 2 years
Workplace information
Hybrid
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
- Stocks / shares
Other benefits
- Free parking available
- Learning / training paid by employer
- Paid time off (volunteering or personal days)
- Parking available
- Wellness program
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