Business Administrator
6-month term, Business Banking Centre, 171 Donald, Winnipeg
Starting salary - $38,317
At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.
At Access Credit Union, our values are straightforward :
- Do good
- Be better
- Own it
- Move forward
What will you be doing?
The Business Administrator provides superior member experience by greeting members, responding to inquiries and promoting the products and services of the credit union while providing administrative support to the Business Lending team.
Key Responsibilities :
Greet members and potential members, responding to inquiries on basic credit union products and services.?Responsible for member problems and resolutions wherever possible, referring more complex issues to the appropriate person or department.?Refer members, in person or via telephone, to appropriate staff members and departments as necessary.Responsible for opening and maintaining business memberships and accounts, setting up online banking and troubleshootingAdminister and process specialized accounts such as estates for businesses, property management companies, lawyer and real estate trustAct as the member point of contact for CAFTPrepare bank confirmations and assist with credit card applicationsSolicit?new members and foster business development through service excellence, product knowledge and teamwork.?Provide administrative support and assistance to the Business Loan department.??Process all required reports and documentation efficiently and accurately ensuring deadlines are met.?Maintain?open communication and cooperation with other staff to?ensure a friendly?and efficient work environment.?Maintain thorough knowledge of?and adhere to?credit union policies and procedures on risk management, confidentiality,?security and fraud prevention.What do you need?
Grade 12 diploma?or equivalent??Business Administration or other post-secondary education would be considered an asset?Previous?customer service experience?Demonstrated desire to serve others in a friendly and professional manner?Ability?to?identify and willingness to act upon sales and service opportunities?Strong interpersonal and?communication skills, both verbal and written?Attention to detail?with high degree of?accuracy?Ability to work in fast-paced environment and perform well under pressure?Ability to prioritize using sound judgment to make timely and effective decisions?Knowledge of Access Credit Union’s products and services?Ability?to follow standardized policies and procedures?Knowledge of risk management within the financial industry?Proficient computer skillsAre you ready to?
Be an ambassador for our brand, values and productsEnsure things get done efficientlyGo home each day feeling accomplishedChallenge the status quoBuild a careerContinue learningIf you are interested in this position, apply today at accesscu.ca / careers. Application deadline is January 2, 2024.
We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
