Logistics Planner

Porta is looking for a Full-Time, Permanent, detail oriented and driven Logistics Planner to join the team. You will play a crucial role in ensuring efficient and cost-effective transportation, warehousing, and distribution processes while maintaining high standards for food safety, quality, and regulatory compliance. The analyst collaborates with internal departments, suppliers, and third-party logistics providers to streamline operations and reduce costs.

Roles and Responsibilities

Customer Service :

o   Serve as the point of contact for customer inquiries related to logistics, order status, and delivery.

o   Address customer complaints and resolve issues promptly to maintain positive relationships.

o   Provide regular updates to internal teams on customer feedback and logistics performance.

Customer Sales Fulfillment :

o   Collaborate with sales and operations teams to ensure accurate order processing and fulfillment.

o   Manage customer orders from receipt to delivery, ensuring timely and efficient service.

o   Work closely with customers and distribution centers to address order issues and ensure high satisfaction levels.

Outbound Freight :

o   Manage and coordinate all outbound shipments, ensuring products are delivered to customers on time and in full.

o   Optimize transportation routes and freight costs by working closely with carriers.

o   Track and resolve any freight-related issues, such as delays, damages, or losses.

3rd Party Warehouse Management :

o   Oversee relationships with third-party logistics (3PL) providers, ensuring compliance with service level agreements (SLAs).

o   Conduct regular performance reviews with 3PL partners to identify areas of improvement and negotiate service contracts.

o   Ensure seamless integration between 3PL operations and internal supply chain processes.

Freight Cost Analysis :

o   Continuously analyze freight costs, identify cost-saving opportunities (e.g., volume discounts, route optimization), and propose strategies to reduce expenses while maintaining service quality.

Performance Metrics and Reporting :

o   Develop and track key performance indicators (KPIs) for outbound logistics, customer order fulfillment, and 3PL performance. Provide regular reports to leadership with recommendations for improvement.

Process Improvement :

o   Analyze existing logistics processes and workflows to identify inefficiencies. Lead initiatives to improve processes, streamline operations, and reduce lead times.

o   Provide reports on key performance metrics such as on-time delivery, cost per shipment, and inventory accuracy.

Regulatory Compliance :

o   Ensure that all logistics operations comply with local, state, and federal regulations, including transportation and safety standards. Stay updated on changes in regulations that may impact operations.

Other duties as assigned

Requirements

• 2-3+ years in logistics, transportation planning, or supply chain within a food manufacturing or CPG environment.
• Experience coordinating with 3PL providers and retail distributors (KeHE, UNFI).
• Experience with cold chain logistics and perishable food distribution
• Strong communication skills to coordinate with internal teams, 3PLs, and distributors.
• Problem-solving mindset for addressing shipment delays, inventory shortages, and freight cost fluctuations.
• Attention to detail to ensure accurate order fulfillment and inventory management.
• Time management to handle multiple shipments, scheduling, and last-minute changes.
• Collaboration skills to work with warehouse, production, and sales teams to align logistics with demand planning.

Benefits

PORTA is committed to providing a diverse, equitable and inclusive workplace. Our people are our business and we celebrate our differences, encourage a breadth of perspectives, and offer equal opportunity for all employees to join and excel at our company. PORTA gladly provides accommodations to candidates if necessary, so please send us an email if you would like us to do that for you : [email protected].