We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!
As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.
Core Responsibilities :
- Respond to customer inquiries via phone, email, and video chat
- Resolve customer complaints and concerns in a timely and professional manner
- Provide product information and solutions to customers
- Support the sales team with lead generation, data entry, and sales research
- Identify and escalate potential sales opportunities to the sales team
- Collaborate with internal teams to resolve customer issues and improve processes
Requirements :
Must be eligible to work in Canada1+ year of customer service and sales support experienceExcellent communication, problem-solving, and interpersonal skillsAbility to work in a fast-paced environment and prioritize tasks effectivelyStrong computer skillsProficiency in ZoomAbility to work collaboratively in a team environmentFull- time position availableWhy Join Us :
Competitive WageRemote Work AdvantageResidual Income, Bonus PayExtended Health InsuranceFlexible ScheduleLanguage requirement : English
If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!