Company : Peninsula Employment Services Limited
Job Title : Health & Safety Advisor - Sales Support
Location : Vancouver, BC. Please note - This is an on-site position.
Salary : $55,000 - $65,000K + commission.
About Us
Peninsula Employment Services Limited ( Peninsula ) is a provider of external Human Resource solutions, with a focus on Employment Relations and Health & Safety advice, to small and medium-sized businesses located throughout Canada.
Peninsula is a division of the Peninsula Group, headquartered in Manchester, UK. Peninsula currently operates in the UK, Ireland, Australia, New Zealand and, most recently, Canada, and employs over 4,000 people globally.
Peninsula opened its Canadian office in September 2017 and has quickly become one of the fastest-growing companies in Ontario, British Columbia, and Alberta.
The Role of HR & Employment Relations Advisor - Sales Support
Job Purpose : Deliver Health and Safety advice to diverse industries and prospective clients of Peninsula Canada. Present and promote our services with the goal of encouraging clients to explore and sign up for the services.
Job Overview : This role involves collaborating with a team to assist Sales representatives in providing Health and Safety solutions to prospects via phone and video.
You will also identify and communicate commercial options, assess potential risks, and address non-compliance issues.
Day-to-Day Duties and Responsibilities
- Achieving KPIs and aiming to support the Business Development Managers with quality advice in a productive manner within set SLAs
- Consultation with potential clients through the phone and video. Provide relevant and correct health and safety advice, support, solutions and recommendations to prospects in a professional, efficient and practical manner.
- To actively build rapport and working relationships with sales on each interaction
- Be actively involved with on-going training, ensuring that personal knowledge of Health & Safety is continually developed
- Refer to Company internal training and updates to ensure that advice provided is compliant
- Working as part of the sales support team by providing support and guidance to colleagues
- To log all advice accurately onto Salesforce, taking ownership and responsibility
- Proactive contact with Business Development Managers in relation to prospect clients
- To offer the prospective clients with options regarding the other products Peninsula provides and make such recommendations accordingly.
Education / Experience
- 1-2 years Sales experience
- A degree, diploma or certificate from an accredited health and safety education or training program
- Minimum of 2 years of relevant health and safety training and work experience.
Work Hours
Monday to Friday; shifts vary depending on business needs. However, we generally operate from 9 : 00am to 5 : 30pm.
What you Bring to the Team
- A can-do attitude, a thirst for knowledge and the ability to communicate effectively within the team
- Great customer-service skills
- Ability to work in a fast-paced environment
- Strong time management skills
- A dynamic and flexible approach, as well as the ability to work under pressure
- Pride in delivering a high-quality service and genuine desire to own, lead by providing efficient, pragmatic solutions.
Why Work for Peninsula?
Peninsula has been voted one of the best companies to work for two (2) years in a row by the Glassdoor Awards. Peninsula is a highly motivated enterprise that promotes an entrepreneurial culture.
Peninsula is committed to an inclusive, equitable and accessible workplace where all employees are valued. Accommodations are available upon request for candidates participating in our selection process.