Poste : Manager, Agile Delivery
Durée : 6 mois
Lieu : Montréal, Québec (centre-ville)
Work location : in office 2-3 days per week minimum
Role purpose
As a Manager of Agile Delivery, you will be responsible for leading and coaching a team of Agile Professionals, ensuring the successful implementation of Agile framework across projects and product lines in the domains. You will play a crucial role in driving Agile best practices by collaborating with RT Agile Centre of Excellence (ACoE) team and domain coaches, facilitating continuous improvement, and fostering a culture of collaboration and high performance within the team.
You are also a promoter and ambassador of Agile ways of working. You will bring knowledge or deep expertise and develop this expertise and capability in your chapter members (Scrum Masters and Release Train Engineers). You take care for and nurture the growth of your team members to ensure they are inspired by a sense of purpose and are continually building their mastery and autonomy.
Finally, you will have accountability to provide a home or regional leadership to the Organisation Change management chapter area that reports through to APAC.
Key Accountabilities
The Manager, Agile Delivery holds a leadership role, with responsibility for guiding their teams (Scrum Masters and Release Train Engineers) operational execution and professional growth, as well as ensuring their output aligns with strategic priorities and technical standards. These accountabilities are central to the role, each contributing significantly to the Chapters success, and supporting IS&T and the clients objectives
Agile Ways of Working Champion in IS&T
- Advocate for Agile values and principles in IS&T promoting the adoption of Agile frameworks, tools and standards recommended by ACoE
- Ensure the skilled agile resources are equipped with agile mindsets, behaviours, tools and processes to support Agile delivery
- Lead initiatives to foster an Agile culture including running Agile maturity assessments and training sessions for teams in your region with support from ACoE and Manager Agile Delivery, APAC
- Offer coaching and mentorship to domain leaders, teams and individuals in IS&T to improve their Agile maturity
- Use metrics and KPIs to measure Agile adoption / maturity and identify areas for improvement (with support from ACoE)
- Adoption of a continual improvement mindset and philosophy and to ensure the recommendations provided are taken on board with support from other Chapters (Agile Delivery in APAC, Product Management, Culture, Mindsets, Ways of Working etc)
- Encourage innovation and experimentation within the chapter
- Pilot new practices and tools and share successful outcomes with Agile Delivery Chapter in APAC, ACoE and the broader organization
Governance and Assurance of Agile Practices
Adopt and localize Agile practices, frameworks, and tools set by ACoE that are essential for successful adoption and ongoing practice of Agile frameworks across IS&T (persistent teams or projects) with support from Domain coachesProvides first Line of Defence assurance that delivery teams are aligned to the localised agile processes and practicesOwns and maintains the governance framework for Agile Projects with support from ePMOs Governance & Planning teamProvides SME guidance to new Agile projects or Agile teams to set them up for successSupport Domain leadership team to determine the best delivery method (Waterfall or Agile) and Agile framework to be used (if agile is chosen) for delivering strategic initiatives and business outcomesChapter leadership accountabilities people development
Develops and continuously improves the Agile practitioners (Scrum Masters, Release Train Engineers) with a deliberate and structured pathway to support product lines, program and projects in the domain, leveraging the people capability modelProvides strategic execution and operational leadership : Executes the strategic vision communicated by the Chapter Group Lead or Chapter Area Lead by optimising team workflows and processes, aiming to enhance operational efficiency and effectiveness to support the broader objectives of IS&TProfessional growth and technical expertise : Advances the Chapter's collective expertise by mentoring team members, fostering career growth, and ensuring alignment with organizational evolution, while also providing direct, hands-on technical guidance to uphold high standards of deliveryWork Prioritisation and Alignment : Oversees the prioritisation of the Chapter's backlog, aligning team tasks with IS&T and Chapter Group priorities and integrating stakeholder feedback to ensure that efforts contribute effectively to the goals of both IS&T and the clientCulture of Excellence and Continuous Improvement : Cultivates a culture of technical excellence within the Chapter, leading by example in knowledge sharing and innovation, and continuously refining processes in response to performance feedback to meet the dynamic needs of the organisationRecruitment and Team Development : Actively lead talent acquisition and manage career progression within the Chapter, inspiring a sense of purpose and autonomy among team members to build a robust, high-performing, and self-sufficient teamCollaborative Influence : Acts as a key liaison between the Chapter team, other Chapters, and Domains supporting cross-functional initiatives and ensuring that the Chapter's contributions are well-integrated within the larger context of IS&T and the clients products and projectsCompetencies (Skills & Experience)
Communication and collaboration skills, good at critical thinking and problem solvingExcellent business acumenDemonstrated experience successfully implementing and coaching teams to adopt Agile ways of working.Expert and experienced Agile Project & Program delivery skills and competenciesCertified in Agile delivery frameworks (Scrum, SAFe etc)Experience operating in DevOps model and product centric approachStrong empathy for local and regional requirementsStrong governance experience with global programs, particularly in regards to decision rights and authority levels in a matrix organisationStrength and curiosity in using data to drive improvementsAble to dive into detail on Agile projects and Agile teams that require support and then step backSuperior supplier partnership management, outcome based, skillsStrong people leadership in career development and performance managementKey Relationships
Internal :
Chapter Members : Direct leadership and development of the team within the ChapterChapter Group Lead / Area Lead : Strategic direction and reporting on Chapter progressOther Chapter Leads : Cross-Chapter collaboration and knowledge sharing especially with Manager, Agile Delivery in APACProduct Owners : Collaboration to ensure alignment of Chapter work with product strategy and deliveryDomain Leads : Coordination to align Chapter expertise with domain-specific objectivesAgile Centre of Excellence and Domain Coaches : Partnering to promote agile best practices and process improvementsHR and Talent Development : Talent acquisition, career planning, and professional developmentIS&T Leadership : Aligning Chapter activities with the broader IT strategy and objectivesExternal :
Vendors and Suppliers : Negotiating services, tools, or training required for Chapter activitiesBehaviours
Strategic and Servant Leadership : Envisions long-term Chapter success while prioritising the empowerment and development of team members through active listening, empathy, and shared decision-makingInclusivity and Collaboration : Cultivates a culture of diversity and inclusiveness, fostering collaboration within the Chapter, across the organisation, and with external partnersAdaptability and Resilience : Demonstrates flexibility in response to change, maintains a positive outlook in the face of challenges, and leads the Chapter to adapt and thrive in a dynamic environmentEffective Communication : Articulates vision and expectations, ensures open channels of communication and incorporates feedback to continuously refine strategies and processesGrowth-Oriented Mentorship : Champions a growth mindset, encouraging continuous learning and innovation, while mentoring team members to enhance their skills and career trajectoriesAccountability with Innovation : Holds oneself and the Chapter accountable for outcomes, while fostering an environment where innovative thinking is encouraged to solve complex problems and drive progressFluid vous remercie de l'intérêt que vous portez à cette opportunité. Toutefois, seuls les candidats possédant les compétences requises seront contactés.
Fluid souscrit aux principes d'égalité d'accès à l'emploi et d'action positive. Nous accueillons et encourageons la diversité sur notre lieu de travail.
Les candidats doivent être qualifiés pour travailler au Canada.
