Human Resources Technician

Role : Human Resources Technician

Status : Permanent

Location : Montreal, QC

Our client is dynamic, constantly growing and evolving is currently looking for a bilingual Human Resources Technician to join their team in the Montreal area.

Responsibilities :

• Provide direct administrative support to the Human Resources Manager for all HR related matters
• Oversee and actively contribute to the entire recruitment cycle
• Manage learning and development practices
• Provide quality service to all employees by professionally handling all complaints and inquiries
• Contribute to the implementation of human resources strategies, policies, procedures and programs.
• Ensure effective monitoring of all day-to-day human resources functions in order to achieve departmental and organizational objectives
• Provide appropriate advice on legal issues and compliance with market labor laws
• Oversee the payroll process
• Oversee employee group insurance program
• Update and maintain employee benefits and employment status
• Participate in other human resources projects and tasks as required
• Contribute to the development of human resources policies and procedures
• Oversee the entire recruitment process (from identification of needs to selection of candidates and presentation of offer)
• Conduct exit interviews and provide feedback to general management
• Manage training and development needs through surveys, interviews, focus groups and communication with managers, trainers and customer representatives
• Communicate effectively with all stakeholders to provide updates, gather feedback and address concerns related to training initiatives
• Oversee the development of learning materials, including e-learning modules, instructor-led training, virtual sessions and multimedia presentations
• Manage evaluation measures and methods to assess the impact and effectiveness of training programs

The required qualifications :