Ace Management Group is a promotional marketing company that works with a multitude of different clients across Canada. We have found that taking a personalized approach and cultivating the relationships between clients and their consumers has proven to be most successful.
We are in search of someone who can be self-motivated to learn, improve, and truly become a partner to our consumer base and our clients.
If this sounds like the growth opportunity you are looking to immerse yourself in, you will be a great fit for the Customer Service Sales Associate team! Responsibilities of the Customer Service Sales Associate : Develop an unparalleled knowledge of all our clients’ products and services to better educate consumers, answer questions, and provide effective solutions to unique and individualized problems Collaborate with other Customer Service Sales Associates to better strategize for the overall success of the team and the client profit margins Understand and interpret customer needs with the ability to apply information taught from other Lead Customer Service Sales Associates to personalize specific product packages Support colleagues to help identify additional areas of opportunity for our clientele, to boost the customer pipeline, while maintaining a sincere and compassionate demeanour Communicate cross-functionally with upper management and the compliance team to ensure the proper protocols are maintained when working with consumers and our high-valued clients Requirements of a Customer Service Sales Associate : 1 year of experience in a Customer Service or Sales Associate role, hospitality, retail sales, or related industry experience preferred A natural competitor that works well in a team environment driven by goals The ability to communicate in an empathetic and professional manner with clients, customers, colleagues Possession of a solution-oriented mindset and is quick to adapt to changes in consumer and business needs Maintain a great attitude and infectious positivity in a people-focused industry, especially faced with challenges from our customers and specific targets to meet Powered by JazzHR
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