HR Generalist

Robert HalfMarkham, ON

16 days ago

Salary

CA$60,000.00–CA$65,000.00 yearly

Job type

Permanent

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Job description

We are seeking a polished and dynamic HR Generalist to join our Human Resources team in a luxury retail environment . This role will play a pivotal part in delivering white-glove service not only to our clients internal employees but also to external stakeholders, ensuring an unmatched client and associate experience. With a primary focus on talent acquisition and employee relations , the ideal candidate will bring exceptional interpersonal skills, high attention to detail, and a deep understanding of the luxury retail industry.

Key Responsibilities

Talent Acquisition :

Collaborate with hiring managers to assess staffing needs, ensuring the recruitment of top-tier talent aligned with the brand's luxury service standards.
Implement creative sourcing strategies to build a pipeline of qualified candidates, with a focus on hiring for performance, culture fit, and client-facing roles.
Conduct screening, interviews, and assessments with an emphasis on identifying candidates who reflect our white-glove customer service ethos .
Provide a seamless candidate experience throughout the hiring process, ensuring alignment with the brand’s luxury reputation.

Employee Relations :

Foster a positive and collaborative work environment by serving as the primary resource for employee support, coaching, and conflict resolution.

Manage employee concerns and grievances in a sensitive and confidential manner, ensuring fairness and alignment with company policy.

Partner with management to develop strategies that enhance employee engagement, retention, and satisfaction.

Act as a brand ambassador internally, promoting the company culture and values at every level of the organization.

HR Administration and Compliance :

Ensure compliance with all federal, state, and local employment laws and regulations.

Maintain accurate and organized HR documentation and data management for internal reporting purposes.

Support new hire onboarding and orientation, creating a luxury experience reflective of the brand’s prestige.

Training and Development :

Partner with leadership to identify employee development needs and recommend tailored training solutions.

Assist in delivering performance management programs, coaching managers and employees as needed to ensure professional growth and excellence.

Support initiatives to elevate the internal service culture to meet the expectations of luxury clientele.

Minimum of 3-5 years of HR Generalist experience, preferably in the luxury retail or hospitality industry.

Proven track record in talent acquisition with experience hiring for high-touch, client-facing roles.

Education :

Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

PHR or SHRM-CP certification is a plus.

Key Skills :

Strong interpersonal and communication abilities with an emphasis on discretion, professionalism, and diplomacy.

Familiarity with HRIS systems (e.g., Workday, ADP) and ATS platforms.

Up-to-date knowledge of employment laws and HR best practices.

Exceptional organizational skills and ability to manage competing priorities.

Passion for delivering white-glove service and supporting a culture of excellence.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

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