Account Manager – Ecom

Summary of the Role : The Amazon Category Specialist is responsible for managing and optimizing accounts and product listings, monitoring sales performance, and implementing strategies to increase revenue within assigned product categories on Amazon. This role requires a combination of analytical skills, e-commerce expertise, and knowledge of Amazon's platform to drive category growth and achieve business objectives.Core Competencies :

• Attention to Detail
• Communication
• Sense of Responsibility
• Strong Ability to Learn
• Planning and Organizing
• Problem Solving
• Analytical Mindset
• TeamworkResponsibilities : Oversee the day-to-day business activities and take ownership of the Enterprise Networking business unitPlan, initiate, and execute regular promotional activities and major sales eventsList new products online, maintain existing product listings to ensure accuracy on Amazon store (product-related content, pricing, customer ratings & reviews), and implement strategies for enhancing customer satisfaction and retentionOptimize product keyword searches through Amazon paid search ads to maximize sales opportunities for the accountTake responsibility for creating, scheduling, and managing E-com marketing campaigns with internal and external teams and reviewing performance(ROI)Monitor & manage inventory, and provide accurate sales forecastingMonitor product best sellers rank and conduct research & analysis on competitor listing performancesAnalyze data and generate reports to track sales performance, identify market trends, and make data-driven recommendations for improvement and areas of growthMaintain positive and long-lasting client relationships, expectations, and communicationsCollaborate with cross-functional teams, including operation and finance to perform all other tasks related to this positionDesired Qualifications : A Bachelor / Post-graduate degree in commerce, business administration, marketing, or relevant work experience in the e-commerce industryProficient with MS Word, Excel and PowerPointStrong English communication skills, both written and verbalWork proficiency in Mandarin will be an assetPrevious Amazon platform (Vendor Central, Seller Central, or Amazon Paid Search Ads) experience is an assetFamiliarity with SMB network products is a big asset (Network Switch, Access Point)Familiarity with online marketing tools, including social media advertising, email marketing