administrative assistant - office

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Hospitality industry

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Open and distribute mail and other materials
• Plan and organize daily operations
• Establish and implement policies and procedures
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Assign, co-ordinate and review projects and programs
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Adobe Photoshop
• SharePoint
• Social Media
• MS Office
• Electronic mail

Technical terminology

• Financial
• Business

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Statistics
• Invoices
• Charts, tables, graphs and diagrams
• Project management
• Accounting
• Payroll services

Security and safety

• Bondable
• Basic security clearance
• Criminal record check

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large workload
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Quick learner

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

• Will train